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Hello, We are very sorry to hear about the issues you've experienced with your recent order and the lack of communication. We understand how frustrating it must be to receive only part of your order and not have timely updates, especially when it impacts important occasions. We regret that this has caused such a negative experience. Kind regards, Lindsay cardfactory

Hello Stephen It's wonderful to hear that we met your expectations and delivered on our promises. We appreciate you taking the time to share your positive experience. Kind regards, Lindsay cardfactory

Hello, Thank you for taking the time to share your experience. We are delighted to hear that you were pleased with your first online order and that the gift was well-received. Kind regards, Lindsay cardfactory

Hello Clare Thank you for your wonderful review! We're so glad to hear you were happy with the quality of our items and that the personalisation was exactly as you wanted. It's also great to know that your order arrived quickly and that you found our selection of memorial items and customer service to be outstanding. We truly appreciate your recommendation. Kind regards, Lindsay cardfactory

Hello We are very sorry to hear about your experience. We understand how disappointing it must be for your Grandson's card to not arrive in time for Easter, and we appreciate you bringing this to our attention. Kind regards, Lindsay cardfactory

Hello Susan Ann Wrathall, Thank you for your positive feedback. We're delighted to hear that you found our website easy to use, that deliveries are always within the correct times, and that you are happy with the quality of our cards. Kind regards, Kara cardfactory

Hello, Thank you for your lovely review! We're so pleased to hear that your grandson loved the card. Kind regards, Kara cardfactory

Hello Jill , It's fantastic to hear that you found our ordering process easy and that your personalised items arrived quickly and were exactly what you were looking for! We really appreciate you taking the time to share your positive experience. Kind regards, Kara cardfactory

Hello Petula Gold, Thank you for your kind words! We're delighted to hear you're happy with the quality of our cards and the prices, and that you find us reliable. We truly appreciate your feedback. Kind regards, Kara cardfactory

Hello, Thank you for your feedback. We understand your experience with the personalisation process was a little frustrating, and we're sorry to hear you encountered an issue saving the age on one of the cards. We value your comments and are happy you're pleased with the availability of personalisation. Kind regards, Kara cardfactory