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Omdömen för Capital Fortune | Kundtjänstomdömen för https://www.feefo.com/reviews/capital-fortune | Feefo

Visar alla 1,202 omdömen

Betrodd kund

Feefo-verifierat

9 years ago

Both Greg Simkins and Fowzia Sultana who handled my application were helpfu...

Both Greg Simkins and Fowzia Sultana who handled my application were helpful and reassuring. I was particularly happy with the promptness of responses when I had a question, either by phone or email.

Customer Services Team

Capital Fortune

9 years ago

Thanks for the great feedback which we've passed on to both Greg and Fowzia.

Jennifer Martin

Feefo-verifierat

9 years ago

Vad Jennifer Martin sa om Capital Fortune:

Fantastic support, Olga's percerverance and customer service goes above!

Jakob, Olga and the team were wonderful, they never gave up, despite my difficult case and they percervered to make sure I got what I needed.

Customer Services Team

Capital Fortune

9 years ago

Thanks for your great feedback - we've passed this on to Olga and Jakob.

Caroline Guest

Feefo-verifierat

9 years ago

Vad Caroline Guest sa om Capital Fortune:

Each of the staff I have had dealings with have been extremely professional

Each of the staff I have had dealings with have been extremely professional and knowledgeable. They have dealt with the process politely and in a timely manner to find the right product and lender...

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Customer Services Team

Capital Fortune

9 years ago

We appreciate the 5 star rating - Thank You!

Rachael Peabody

Feefo-verifierat

Salcombe, Devon

9 years ago

Vad Rachael Peabody sa om Capital Fortune:

Easy, helpful, professional.

From my initial call to getting my mortgage offer everyone I dealt with at Capital Fortune were outstanding.

Customer Services Team

Capital Fortune

9 years ago

Great comments. Thank You!

Sarah Munro

Feefo-verifierat

9 years ago

Vad Sarah Munro sa om Capital Fortune:

Professional & Dedicated

A professional body of financial consultants, working extremely well managing the client, the financial situation and the relationship with the lender. After a long and difficult application...

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Customer Services Team

Capital Fortune

9 years ago

We really appreciate the feedback - thank you.

Richard Carpenter

Feefo-verifierat

Rodmell Lewes E. Sussex

9 years ago

Vad Richard Carpenter sa om Capital Fortune:

Would thoroughly recommend this organization

Very good service from all that I dealt with, from James at the outset through Vicky re insurance and both Naran and especially Fowzia who was always ready to answer any questions and dealt with the...

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Customer Services Team

Capital Fortune

9 years ago

Great feedback on James ( broker) Vicky (Protection team), Naran and Fowzia in admin and processing. Thank you - we've passed your comments on to them.

Betrodd kund

Feefo-verifierat

9 years ago

Excellent service throughout, everything was clearly explained from the sta...

Excellent service throughout, everything was clearly explained from the start & I have been kept informed every step of the way. Special thanks to Peter B & Fowzia! for being my points of contact -...

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Customer Services Team

Capital Fortune

9 years ago

Thanks for your feedback and 5 stars - we've passed this on to peter your broker and Fowzia in our admin team

Neil Giles

Feefo-verifierat

9 years ago

Vad Neil Giles sa om Capital Fortune:

A good service, well organized and efficient. My one suggestion for improve...

A good service, well organized and efficient. My one suggestion for improvement would be that you dealt with one or two case workers that deal with you throughout the full process. I was dealing with...

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Customer Services Team

Capital Fortune

9 years ago

Thanks for your feedback. We have split our process between different departments with an overall case handler - the broker,. It does involve different personnel we appreciate and take your point on this potentially causing confusion if we are not clear on who will assist at each stage. Your comments are appreciated.

Gary Walker

Feefo-verifierat

9 years ago

Vad Gary Walker sa om Capital Fortune:

Competent confident and efficient service

Good service by comment efficient staff

Customer Services Team

Capital Fortune

9 years ago

Thanks for 5 stars

Anton Prole

Feefo-verifierat

Corsham, Wiltshire

9 years ago

Vad Anton Prole sa om Capital Fortune:

An absolutely first class service from Start to finish !.

An absolutely first class service from start to finish !. From start to finish the communications from Capital Fortune were prompt and excellent. The staff, particularlt Greg and Fowzia were most...

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Customer Services Team

Capital Fortune

9 years ago

Thanks for the 5 star rating and we'll pass your comments on to Greg and Fowzia.