Very good service from very good, knowledgeable Company.
'From the very first contact with Greg Simkins through to completion the whole experience has been excellent.
Greg explained all of our options with clarity and professionalism and gave knowledgable...
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Customer Services Team
Capital Fortune
8 years ago
Perfect feedback- thank you! We've passed this on to Greg, Naran and Fowzia
3
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Efficient and Professional service
Neevr thought it would be possible to get a mortgage , give my circumstances.. But Jakob, Stephen and Fowzia made it happen.
Will definitely recommend them for their professional and efficient...
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Customer Services Team
Capital Fortune
8 years ago
Great feedback - thank you! We'll pass this on to Jakob, Stephen and Fowzia.
3
Dela
SP
Sacha Petitt
Feefo-verifierat
8 years ago
Vad Sacha Petitt sa om Capital Fortune:
Too Many Different Advisors Involved
Too many different people involved - would be better with one sole responsible point of contact. Also when you call very hard to get hold of people as they are engaged with other calls - hence again...
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Customer Services Team
Capital Fortune
8 years ago
Thanks for your feedback which naturally is disappointing. We take on board your comments. There seems to have been an 11 hour time difference between where you are based and our London office and we appreciate, this will have posed you challenges. Our understand our process for expats is rigorous - we genuinely appreciate that. The process does however, create success allowing us to complete on over 97.9% of our mortgage applications. We understand the point on having to send all original documents. This again is onerous and can be frustrating, unfortunately this is a regulatory requirement - we have to obtain originals for our lending partners, allowing them to safeguard their own customers. We really hope in the future we can demonstrate greater value in our service, particularly given your very unique living and working circumstances.
1
Dela
KP
Keith Power
Feefo-verifierat
Shanghai, China
8 years ago
Vad Keith Power sa om Capital Fortune:
Above and beyond expectation
Peter Bartlett from the beginning to the end of the process was pro-active, clear, concise and informative about the process, the options and the requirements. Living in Shanghai, communication can...
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Customer Services Team
Capital Fortune
8 years ago
Thanks for the great feedback, we'll pass this on to Peter and his Team.
3
Dela
JW
John Wilson
Feefo-verifierat
Oslo
8 years ago
Vad John Wilson sa om Capital Fortune:
Process took much longer than anticipated. Staff were extremely responsive
Seems there were delays in process that could have been avoided with closer communication with mortgage provider.
However staff were extremely responsive and managed to get mortgage available in time...
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Customer Services Team
Capital Fortune
8 years ago
Thanks for the feedback
1
Dela
YW
Yali Wei
Feefo-verifierat
8 years ago
Vad Yali Wei sa om Capital Fortune:
Professional , very efficient and friendly , very happy with the service .
Customer Services Team
Capital Fortune
8 years ago
Appreciate the 5 stars!
2
Dela
Betrodd kund
Feefo-verifierat
8 years ago
Excellent service
Customer Services Team
Capital Fortune
8 years ago
Thanks for the 5 stars!!
2
Dela
CH
Christopher Hamill
Feefo-verifierat
8 years ago
Vad Christopher Hamill sa om Capital Fortune:
Good professional service well delivered
Good professional service well delivered
Customer Services Team
Capital Fortune
8 years ago
Thank you for the positive feedback
3
Dela
PD
Paul Dorman
Feefo-verifierat
Mevagissey Cornwall
8 years ago
Vad Paul Dorman sa om Capital Fortune:
Superior mortgage Brokers
First class service
Would recommend to others
Both Richard and Fowzia guided through the whole process in a very professional manor.
This is the way business should be conducted.
Customer Services Team
Capital Fortune
8 years ago
Great comments - thank you!!
2
Dela
Betrodd kund
Feefo-verifierat
8 years ago
It was quite a challenge getting all the necessary information together.
But the outcome is good.
no
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.