CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena
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Betrodd kund
Feefo-verifierat
7 years ago
Needed a quicker feedback both during the planning/preparation and the actual walk. Since we walked for religious reasons, it would be great to have a daily mass schedule in the towns we are...
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Produktomdömen
Köpdatum: 29/04/2019
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MA
Mary Armstrong
Feefo-verifierat
7 years ago
Vad Mary Armstrong sa om CaminoWays.com:
Organisation, including all hotels and luggage transfers, was excellent. All accommodation, though varied, was very good. A couple of the hotels did not have such good meals, however.
The Team
CaminoWays.com
7 years ago
Hi Mary,
Thanks for getting in touch with us and for providing your feedback on your experience.
We are happy to hear you had a good trip and liked our choices of accommodation.
If you wish to get in touch directly with more details about the meals for us to review we would really appreciated.
Kind regards,
The Caminoways Team
MA
Mary Armstrong
7 years ago
We found the meal experience in Pousada Chiquitin, Melide, very disappointing. The restaurant seemed like a store room. The food was passable but it would have been more pleasant to go out for dinner that night.
The other disappointing meal experience was at Casa de Acivro GH Rua-Pedrouzo. The restaurant seemed to be separate from the accommodation. We were told at check in that we could have breakfast until 11 am. As it was a short day of walking ahead, we decided to take our time in the morning and went down after 10 am. It was self-service and there was hardly anything left and the waiter/owner was not too helpful. We had to ask for crockery, cutlery, more bread, fruit etc. However, when other people came in for breakfast - not from that accommodation and so choosing from the menu and paying - he seemed much more accommodating.
Dear Pilgrim,
Thank you so much for your lovely feedback and glad you had a good timewith us and the Camino was a positive experience.
We are dedicated to providing our customers with the highest level of service possible and to make sure that their holidays are enjoyable and memorable.
We will pass the comments to all our Teams!
Kind Regards
The Caminoways Team
Portuguese Coastal Camino - Had a wonderful time, lovely cute rooms, friendly and helpful hotel staff and effortless baggage transfer.
The Team
CaminoWays.com
7 years ago
Dear Pilgrim.
We are happy to hear you had a great time on the Portuguese Coastal Camino and that you enjoyed our services!
Kind Regards
The Caminoways Team
Köpdatum: 15/05/2019
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Dela
Betrodd kund
Feefo-verifierat
7 years ago
Very low standard of accommodation
The CaminoWays.com Team
CaminoWays.com
6 years ago
Dear Pilgrim,
Thank you for your feedback.
We regret that you felt that your accommodations were not up to standard.
Perhaps you would like to address some specific issues that you found together with our customer care team in order to improve our service for your next trip.
Our sincere apologies for the inconvenience caused.
We hope to see you on route with us again in the future.
Buen Camino!
Produktomdömen
The CaminoWays.com Team
CaminoWays.com
6 years ago
Dear Pilgrim,
Thank you for your feedback.
We regret that you felt that your accommodations were not up to standard.
Perhaps you would like to address some specific issues that you found together with our customer care team in order to improve our service for your next trip.
Our sincere apologies for the inconvenience caused.
We hope to see you on route with us again in the future.
Buen Camino!
We were very pleased with CaminoWays. The booking process was mainly by their web page and email The selection of a walk with the extras we wanted was a straight forward process, although we had...
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The Team
CaminoWays.com
7 years ago
Hi Kevin,
We are very happy to hear you are pleased with our services and had a good time on the Camino!
We hope to hear from you again for a possible next Camino!
Kind Regards
The Caminoways Team
Produktomdömen
The Team
CaminoWays.com
7 years ago
Hi Kevin,
We are very happy to hear you are pleased with our services and had a good time on the Camino!
We hope to hear from you again for a possible next Camino!
Kind Regards
The Caminoways Team
The Team
CaminoWays.com
7 years ago
Hi Keith,
Thank you for the feedback about the distances too. We base the stages due to availability/ facilities in each town to ensure the best service possible.
Kind Regards
The Caminoways Team
Köpdatum: 24/04/2019
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Dela
Betrodd kund
Feefo-verifierat
7 years ago
I was very pleased with the whole package. It was well-organised and planned. We had no problems with reservations at any of the hotels. We were particularly pleased that you were able to book us...
Disappointing as representatives were not that informed on the service they provide on the Camino.
The CaminoWays.com Team
CaminoWays.com
6 years ago
Dear Pilgrim,
Thank you for leaving your feedback.
I can verify that your feedback as already been address via email by one of our customer care team members.
We take the chance to one more time apologize for any inconvenience caused.
Buen Camino!
Produktomdömen
The CaminoWays.com Team
CaminoWays.com
6 years ago
Dear Pilgrim,
Thank you for leaving your feedback.
I can verify that your feedback as already been address via email by one of our customer care team members.
We take the chance to one more time apologize for any inconvenience caused.
Buen Camino!
For the most part, they responded promptly to our questions and answered them thoughtfully.
The Team
CaminoWays.com
7 years ago
Dear Pilgrim,
Thank you for taking the time to leave us this kidn review.
We are delighted that you had a positive experience with us.
Kind regards,
The Camino Ways Team
Produktomdömen
The Team
CaminoWays.com
7 years ago
Dear Pilgrim,
Thank you for taking the time to leave us this kidn review.
We are delighted that you had an overall positive experience with us.
Kind regards,
The Camino Ways Team
We had a major medical emergency one week prior to our travel date a year ago and Camino Ways was gracious enough to allow us to rebook for this year with only a minor fee.
The trip this year was...
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The Team
CaminoWays.com
7 years ago
Dear John,
Thank you for all your feedback on your recent trip with us. We are dedicated to providing our customers with the highest level of service possible and to make sure that their holidays are enjoyable and memorable. This means that all of your comments are most useful in ensuring that we provide our customer's with all the information that we can and improve the services.
We are glad we could help for last year problem and that you were able to enjoy your 2019 trip with us!
Kind Regards
The Caminoways Team
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
CaminoWays.com focuses on walking and cycling holidays on the famous Camino de Santiago routes across Europe; the Via Francigena - Camino to Rome at FrancigenaWays.com; walking in Ireland at IrelandWays.com and wonderful hiking routes in the Canary Islands at CanariaWays.com. Talk to our team of travel experts!