when I contacted Caledonian they were very friendly and professional and made booking so easy would surely recommend to everyone
0
Dela
TC
Trusted Customer
Feefo-verifierat
7 years ago
Vad Trusted Customer sa om Caledonian Travel:
Service from staff was good but booking site was another story. After booking this was then cancelled and had to do it over again
Chris
Caledonian Travel
7 years ago
I apologise for the difficulties you had with our site. We are always looking at ways to improve and I would be grateful if you could provide specific details which I will look into addressing. The best email address to contact us on being customerservices@caledoniantravel.com
0
Dela
TC
Trusted Customer
Feefo-verifierat
7 years ago
Vad Trusted Customer sa om Caledonian Travel:
great customer service
the girl I spoke to was very helpful and efficient
0
Dela
TC
Trusted Customer
Feefo-verifierat
glasgow
7 years ago
Vad Trusted Customer sa om Caledonian Travel:
we have travelled with Caledonian a lot and we always find them very helpful and courteous and very good value formoney
0
Dela
TC
Trusted Customer
Feefo-verifierat
Motherwell.
7 years ago
Vad Trusted Customer sa om Caledonian Travel:
Wouldnt travel with anyone else.
Always helpfull. **
0
Dela
TC
Trusted Customer
Feefo-verifierat
7 years ago
Vad Trusted Customer sa om Caledonian Travel:
We booked a holiday to liverpool.At time of booking we were told we had got the last two seats on the coach.Three days later we were told the tour was cancelled!!!.(due to lack of numbers?)If you are...
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Chris
Caledonian Travel
7 years ago
Thank you for taking the time to provide us with your feedback. I have looked into why you would have been told you had taken the last two seats on the coach and then your tour has been cancelled. The explanation is the that the tour was cancelled at the hotel's request. Following us contracting this date with the hotel Liverpool football club have been drawn to play Porto at home in the quarter final of the champions league and all leisure breaks surrounding this fixture have been removed. I apologise for the convenience caused and I am pleased you were able to find and alternative, but I would like to assure you that the member of our team you spoke with was in fact telling you the truth. Thanks
0
Dela
TC
Trusted Customer
Feefo-verifierat
Edinburgh
7 years ago
Vad Trusted Customer sa om Caledonian Travel:
I am so excited about my trip to Shetland
I got the best service possible taking into account that I was booking for a trip to Shetland in January 2020.
The girl answered all my questions very satisfactorily.
0
Dela
TC
Trusted Customer
Feefo-verifierat
7 years ago
Vad Trusted Customer sa om Caledonian Travel:
Looking forward to our 2nd time on this coming trip.
Quick,efficient and pleasant! I always re of mend Caledonian to others.😀
0
Dela
TC
Trusted Customer
Feefo-verifierat
7 years ago
Vad Trusted Customer sa om Caledonian Travel:
Their internet page is very easy to make a booking & choose your seats . Have booked before & found it very easy .
Looking forward to our break away .
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.