Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Caledonian Travel Omdömen

https://www.caledonian.com

EXCEPTIONELL

Tjänst

4.8

4,336

679

5,145

omdömen under det senaste året

Visar alla 32,976 omdömen

Betrodd kund

Feefo-verifierat

7 years ago

5min and holiday booked very help full and polite

MRS SHIELDS

Feefo-verifierat

7 years ago

Vad MRS SHIELDS sa om Caledonian Travel:

Booked online which was very easy and straight forward.

MR STEWART

Feefo-verifierat

7 years ago

Vad MR STEWART sa om Caledonian Travel:

Bookings made very simple. Friendly staff

Already have booked again. Have used your Company many times with friends over the years both here and the Continent

Betrodd kund

Feefo-verifierat

7 years ago

Cancelled Holiday

The holiday was cancelled but no options or alternatives were offered.

Chris

Caledonian Travel

7 years ago

Naturally, it was with great concern to learn of your disappointment with regards to the cancellation of your trip. I can fully appreciate your feelings on the matter and I would like to sincerely apologise for the disappointment and upset caused. I appreciate it is of little consolation, but I would like to explain that we are only able to offer tours based on our coach reaching a minimal running capacity. It would not be feasible for any operator to run breaks for only a handful of clients, the associated costs and ultimately the increased selling prices would not be at all realistic. I regret on this occasion it was deemed necessary to cancel your break and sincerely apologise for the inconvenience.

Betrodd kund

Feefo-verifierat

7 years ago

Helpful customer service advisor

Aholiday for the same week had been cancelled because of lack of customer interest so I wanted another holiday for 20th May as I had already booked my cat into a cattery for the 5 day holiday. The...

Läs mer

Betrodd kund

Feefo-verifierat

7 years ago

Good customer care.

Friendly and knowledgeable representative on telephone. When I received confirmation, all requests had been itemised. Excellent.

Betrodd kund

Feefo-verifierat

7 years ago

Excellent service, friendly and always on time. Accommodation was great with good entertainment. Will definitely book with Caledonian Travel again.

MRS MCLEAN

Feefo-verifierat

7 years ago

Vad MRS MCLEAN sa om Caledonian Travel:

Very easy to book my holiday and also for the extra upgrades service was excellent

MRS HYNES

Feefo-verifierat

7 years ago

Vad MRS HYNES sa om Caledonian Travel:

Chap on phone I spoke to was very monosyllabic, unenthusiastic and I had to keep asking him questions he wasn't forthcoming with information at all I'm afraid.

Chris

Caledonian Travel

7 years ago

Thank you for taking the time to provide us with your feedback. Your comments have been forwarded to our General Manager who will take up with regards the service recieved.

MRS HANNAH

Feefo-verifierat

Motherwell

7 years ago