I sent an email to customer service when I wanted to purchase one or more of their 50% off tutorials they never got back to me and the website was not fixed it kept charging me full price so I didn't...
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David Brice
CakeFlix
10 years ago
Sorry to hear that you never received a reply to your email. Sometimes, depending on spam settings on your email client, our messages can be found there. We recently added a comment to all enquiry forms to check spam for emails from; hello@designer-cakes.com and if you haven´t received a reply within 24hrs contact me or one of the team directly on david@designer-cakes.com.
We would have had no problem in offering the tutorial at the sale price if the message was sent during the sale period.
I realise it´s not a great situation, but hope that you will give us another chance.
Kind regards
David Brice
Director
Produktomdömen
David Brice
CakeFlix
10 years ago
You would likely have set up a free account during the purchase process. This gives you access to 150 Free lessons available via the link below...
There is so much to see! I love when they have their "free weekend of any classes"! Very knowledgable and watching Mr. Bradford shows me he is human and not perfect! I feel comfortable and confident.
David Brice
CakeFlix
10 years ago
Thank you. We feel it best to leave Paul´s mistakes in the courses which helps most of us who make the same mistakes :-)
I used the site to look for recipes for my daughter's wedding cake. On his advice I chose to use ganache instead of buttercream - and I never looked back. Wedding day was so hot that a buttercream...
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David Brice
CakeFlix
10 years ago
Thank you so much. Since Paul was introduced to ganache he´s never looked back. Good job you used ganache especially with it being so hot :-)
These tutorials are brilliant for the beginner and professional alike .what I like about them you can work at you own pace with out feeling overwhelmed
An online cake tutorial school that produces high quality video courses for a range of skills from beginner to professional. Users can join as Free, Premium or Pro Members and also have the option to buy courses individually.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
An online cake tutorial school that produces high quality video courses for a range of skills from beginner to professional. Users can join as Free, Premium or Pro Members and also have the option to buy courses individually.
