Thank you for your feedback.
We have had a look at your delivery and cannot see any information stating that you received a diferent model. We look forward to processing any orders that you may have in the future.
Regards,
BSO web team
Called with a querie and despite being sent all the info via email the customer service staff were extremely helpful
Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback which we appreciate. We are sorry you are not satisfied with the product. If you wish to return it to us we would be happy to refund you or send a replacement.
We will investigate this line and check if it is indeed a faulty product.
BSO web team
Hi we are glad you are pleased with the product and thanks for taking the time to review us. We hope to see you on our website again soon.
BSO web team
Whilst they couldn't deliver on the day chosen, because the product wasn't available, they did telephone and arranged an alternative date. All in all the process went well and I will use them again,...
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Building Supplies Online
Building Supplies Online
12 years ago
Hi thanks for the review. We always try to deliver on the day you request but sometimes this is not possible due to various factors.
We hope to see you again soon and do our best to keep prices as low as possible. With regards to insulation we will always offer you a better price than any other website.
BSO web team
When I placed the order I left instructions for the driver to ring me when 30 mins away, since delivery address was unoccupied and I'd be at work, so I'd need a bit of time to get someone down there...
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Building Supplies Online
Building Supplies Online
12 years ago
Hi thanks for the feedback. We are sorry the driver was unable to ring you. We always pass the details on to our drivers but sometimes for whatever reason they are unable to ring out.
We have passed this on to the driver to ensure if they can not call ahead they let us know.
We hope to see you again soon.
BSO web team
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
