Budget Direct Insurance Omdömen

Hi there, Your feedback on our claims service is critical to us. Please allow us some time to check with our team internally on your feedback, and we will get back to you shortly on the investigation. If you have any further enquiries about your claim, please call us 6221 2199 (Claims hotline) or email claims@budgetdirect.com.sg. Many thanks for your patience, Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Hi there, We are sorry to hear about your experience and understand your concerns regarding the claim process. All claims submitted to us are reviewed carefully based on the policy terms and conditions, including the supporting documents provided. Certain medical expenses may require appropriate medical documentation, such as a doctor’s consultation or prescription, before they can be considered for reimbursement. We appreciate your feedback on the claims experience and will continue to review our processes to provide a smoother experience for our customers. Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg

Hi Leong, Thank you for sharing your feedback. We are pleased to know that your travel delay claim was handled promptly and efficiently. For medical claims, the assessment process may take a longer period as additional review and verification may be required to ensure all submitted documents and claim details are assessed in accordance with the policy terms and conditions. We appreciate your patience and thank you for your understanding. Xinn Budget Direct Insurance 6221 2111 or help@budgetdirect.com.sg