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Omdömen för Brooks Braithwaite | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 954 omdömen

Trusted Customer

7 years ago

Vad Trusted Customer sa om Brooks Braithwaite:

There was only a short wait to be connected to an advisor and my policy cancellation was done with no pressure or queries.

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you for taking the time to leave a great review!

We're glad your experience with us was a positive one and hope you may one day be a returning customer!

Please don't hesitate to contact us if you require any assistance in the future!

Kind regards

Petplan Sanctuary Team

Betrodd kund

7 years ago

Delay in payment from once excellent service.

For the first time we have had to chase up payment of a claim. We have used Petplan Sanctuary for over 10 years and have had no problems. New management delaying claims?

Hayley

Brooks Braithwaite

7 years ago

Hi there,

We are sorry to hear you had to chase up your claim and we are aware that our processing time is not up to our usual standards.

We are working very hard to get this resolved as quickly as possible.

Thank you for your feedback.

The Petplan Sanctuary Claims Team.

Trusted Customer

7 years ago

Vad Trusted Customer sa om Brooks Braithwaite:

Yes

Easy to buy and efficient

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you for taking the time to leave a lovely review!

It's nice to see that you found our website very easy to use and efficient for your insurance needs!

Please don't hesitate to contact us if you require any assistance!

Kind regards

Petplan Sanctuary Team

Trusted Customer

7 years ago

Vad Trusted Customer sa om Brooks Braithwaite:

Yes

Recommended by other trainers. Really easy to complete application. Competitive price.

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you so much for taking the time to leave a lovely review!

So nice to hear that you were recommended and you found our application process easy and our premiums a competitive price!

Please don't hesitate to contact us in the future if you require any assistance.

Kind regards

Petplan Sanctuary Team

Trusted Customer

7 years ago

Vad Trusted Customer sa om Brooks Braithwaite:

Excellent service

Very helpful and efficient on the phone and didn’t have to wait ages to get through

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you so much for your lovely review!

We love to hear that our customer service has been helpful, efficient and that we were quick to assist you when you needed our help!

Please don't hesitate to contact us if you require any further help in the future!

Trusted Customer

7 years ago

Vad Trusted Customer sa om Brooks Braithwaite:

Very good service

Extremely efficient service. We have been using them for a number of years and when we had to claim it was paid with no fuss.

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you so much for your great review!

We love to hear that we are still getting our extremely efficient customer service right after all these years with you!

Please don't hesitate to contact us if you require any further assistance.

Kind regards

Petplan Sanctuary Team

Betrodd kund

7 years ago

Excellent

Brilliant service, no fuss , no quibbling, just good reliable service, payments are made without any problems ,

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you so much for your great review!

So nice to hear that we deliver a brilliant, no fuss, good reliable service and you can continue to deal with your business without worrying about your insurance cover.

Please don't hesitate to contact us if you require any further assistance in the future!

Kind regards

Petplan Sanctuary Team

Betrodd kund

7 years ago

Clear explanation on what the policy included, with a smooth online purchasing experience.

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you so much for your lovely review!

It's great you found the whole process smooth & our website gave clear information.

Kind Regards

Petplan Sanctuary Team

Trusted Customer

7 years ago

Vad Trusted Customer sa om Brooks Braithwaite:

Yes

Easy to purchase

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you for your great review!

So nice to hear that you found the whole experience on our website easy so you can purchase the right cover for your business.

Please don't hesitate to contact us if you require any further assistance in the future!

Kind regards

Petplan Sanctuary Team

Betrodd kund

7 years ago

Good explanation of services covered, quick and easy to get a quote

Alison

Brooks Braithwaite

7 years ago

Dear Customer,

Thank you so much for leaving a great review!

We're so pleased you found our website so quick & easy to us and it provided the answers you needed to purchase the cover you required.

Please don't hesitate to contact us if you require any further assistance!

Kind regards

Petplan Sanctuary Team

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