I think my item was out of stock as the delivery was v slow - would have liked some communication about it.
Bradshaws Direct
Bradshaws Direct
13 years ago
Thank you for your feedback. I have had a look at your order and i can see that it was placed on Friday 24th May. Standard delivery takes 5 - 7 working days, and i can see you received your order on the 6th working day. I apologise if you expected the order to arrive sooner, we do all we can to stick within the 5 - 7 working days specified on our website. Thank you for placing an order with us and i hope you are happy with your purchase.
Kind Regards
Rachel Miller
Very good, personal customer service. I didn't just receive an e-mail acknowledging my order, I received a telephone call to tell me that delivery would be delayed, for a few days, as they were...
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Bradshaws Direct
Bradshaws Direct
12 years ago
Thank you for your excellent feedback. I am pleased to hear that you were continued to be informed from placing your order to receiving your order at your door. We look forward to hearing from you again soon.
Kind Regards
Stephanie Spaven
Very speedy delivery and incorrect handle sent,[should have been telescopic] was quickly replaced.
Bradshaws Direct
Bradshaws Direct
12 years ago
Thank you for taking the time to leave us with your feedback. I am sorry to hear that there was an initial mix up in your order, however, I am happy to hear that this was resolved quickly to avoid any further issues. We look forward to working with you again in the future.
Kind Regards
Stephanie Spaven
FAST DELIVERY FOR NOT USING NEXT DAY, GOODS SENT WELL PACKED
Bradshaws Direct
Bradshaws Direct
12 years ago
Thank you for taking the time to leave us with your feedback. I am pleased to hear that your order was delivered in a timely manner. We look forward to working with you again in the future.
Kind Regards
Stephanie Spaven
Very reliable and fast service every time I've used it
Bradshaws Direct
Bradshaws Direct
12 years ago
Thank you for your feedback. I am happy to hear that your fish are enjoying the food you choose. We look forward to working with you again in the future.
Kind Regards
Stephanie Spaven
Excellent service safe fast delivery too. Quality item as described. Will use them again and would highly recommend.
Bradshaws Direct
Bradshaws Direct
12 years ago
It is great to hear that you are happy with the service and products that we provided to yourself. I am so pleased to hear that all your fish still remain in your pond. We look forward to working with you again in the future.
Kind Regards
Stephanie Spaven
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
