Right from the first phone call to your office then meeting Hazel Carter was first class, couldn't of wished for a more professional service.
Wouldn't hesitate to recommend you to family or friends.
Sharon Lewis
Bower Group
6 months ago
Thank you for sharing your feedback.
We are delighted to hear that your experience was professional, straightforward and easy from the very first call with the team, through to meeting Hazel Carter. It is reassuring to know that the service felt first class throughout and met your expectations.
Your comments reflect the care, clarity and professionalism that Hazel and the wider team aim to provide, and we truly appreciate your recommendation to family and friends.
Kind regards
Sharon Lewis
Head of Customer Services
0
Dela
MC
Mr & Mr Clark
Feefo-verifierat
GBR
6 months ago
Vad Mr & Mr Clark sa om Bower Group:
Very thorough and explained very well.excellent lady called maxine went through everything with us nothing too much trouble for her.
Sharon Lewis
Bower Group
6 months ago
Thank you for taking the time to share your feedback.
We are very pleased to hear that Maxine explained everything clearly and took the time to ensure nothing was too much trouble. Providing thorough guidance and clear answers is central to how we support our clients.
Your comments reflect the professionalism and care we aim to deliver at Bower, and we will be sure to pass your kind words on to Maxine.
Kind regards
Sharon Lewis
Head of Customer Services
0
Dela
MM
Mrs Monte
Feefo-verifierat
GBR
6 months ago
Vad Mrs Monte sa om Bower Group:
Equity Release
Very happy with the service from Bower Home Finance. It was thorough, and everyone was polite and helpful. Everything went well with no problems.
Sharon Lewis
Bower Group
6 months ago
Dear Mrs Monte
Thank you for taking the time to leave such a positive review.
We are really pleased to hear you were happy with the service from Bower Home Finance and that everything went smoothly for you. Providing a thorough, professional and supportive experience is exactly what we aim for, so it is great to know the team delivered this for you.
Thank you again for choosing Bower and for your kind feedback.
Kind regards
Sharon Lewis
Head of Customer Services
0
Dela
ML
Mr Blackmore & Mr Layden
Feefo-verifierat
6 months ago
Vad Mr Blackmore & Mr Layden sa om Bower Group:
Friendly and professional service
Very professional and friendly service. Great communication! Would definitely recommend them.
Sharon Lewis
Bower Group
6 months ago
Thank you for taking the time to share your feedback.
We are pleased to hear that your adviser provided a professional and friendly service, with clear and effective communication throughout. It is good to know that this made a positive difference to your experience.
Thank you kindly for your recommendation.
Kind regards
Sharon Lewis
Head of Customer Services
2
Dela
MS
Mr & Mrs Sargent
Feefo-verifierat
GBR
6 months ago
Vad Mr & Mrs Sargent sa om Bower Group:
Review completed 07.04.26
Excellent,
Tracy acted professionally at all times throughout the process.
She was always friendly, even in stressful times when it looked like it was all going wrong.
If all of your operatives are...
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Sharon Lewis
Bower Group
6 months ago
Dear Mr & Mrs Sargent
Thank you for taking the time to share your experience.
We are very pleased to hear how professionally Tracy supported you throughout the process. Your comments about her friendly and calm approach, particularly during more stressful moments, are greatly appreciated.
We will pass on your kind feedback to Tracy. We take pride in the professionalism and care shown by our advisers and we are grateful for your recommendation of Bower.
Kind regards
Sharon Lewis
Head of Customer Services
0
Dela
Betrodd kund
Feefo-verifierat
6 months ago
Top company
Excellent service from the very beginning to end I highly recommend this company particularly the lady that helped me Vanessa Carver extremely kind patient and helpful
Sharon Lewis
Bower Group
6 months ago
Thank you for taking the time to share your feedback.
We are delighted to hear that you received excellent service and that Vanessa Carver made such a positive impression. Her patience kindness and helpful approach reflect the standards we aim to deliver to every client.
At Bower we take great care to ensure our customers feel supported and well informed from beginning to end. We will be sure to pass on your comments to Vanessa and we look forward to being of service to you again in the future.
Thank you again.
Kind regards
Sharon Lewis
Head of Customer Services
I have had excellent service from Bower Home Finance from start to finish. In particular, I would like to commend Jan McLaughlan, the agent who took me through the application process. She was...
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Sharon Lewis
Bower Group
6 months ago
Thank you for taking the time to share your experience. It is very kind of you to recognise the support that Jan McLaughlan provided. Your comments show how much you valued her clear guidance, her patience and her commitment to understanding your needs.
Thank you for choosing Bower. We will ensure your feedback is shared with Jan and the wider team. We remain at your service for any future needs.
Kind regards
Sharon Lewis
Head of Customer Services
0
Dela
Betrodd kund
Feefo-verifierat
6 months ago
Equity release
Very good and prompt service from beginning to end of the equity release,
Sharon Lewis
Bower Group
6 months ago
Thank you for your review and for taking the time to share your experience. We value your feedback. It is good to hear that your experience was good and you received prompt service, and that your adviser and the team provided the support you needed throughout the process. Your comments are much appreciated.
Kind regards
Sharon Lewis
Head of Customer Services
0
Dela
Betrodd kund
Feefo-verifierat
7 months ago
Excellent service
Patrick Mcaarey offered an excellent service throughout my experience with Bower.
Would recommend him to anyone who needed A similar enquiry
Sharon Lewis
Bower Group
7 months ago
Thank you for your review and for taking the time to share your experience.
It is wonderful to hear that Patrick and the team provided excellent support throughout and offered clear and professional guidance. We are delighted that his personal approach made a positive difference and we appreciate you sharing this.
We are here at your service should you need us in the future.
Kind regards
Sharon Lewis
Head of Customer Services
0
Dela
JT
John Jarvie and Fernley Thompson
Feefo-verifierat
GBR
7 months ago
Vad John Jarvie and Fernley Thompson sa om Bower Group:
Would definitely recommend Bower.
Excellent personal advice and professionally delivered.
Sharon Lewis
Bower Group
7 months ago
Thank you for your review and for taking the time to share your experience.
It is great to hear that you received clear and professional advice. Your comments show that the personal support you received made a positive difference and we appreciate you sharing this.
We are here at your service should you need us in the future.
Kind regards
Sharon Lewis
Head of Customer Services
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.