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Bower Group Recensioner

Visar alla 1,977 omdömen

Betrodd kund

Feefo-verifierat

12 years ago

I had the pleasure of dealing with Mr Chris Smith, who is a master in his…

I had the pleasure of dealing with Mr Chris Smith, who is a master in his field. He made the whole experience a delight and I cannot sing his praises highly enough. He is a consummate professional...

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Betrodd kund

Feefo-verifierat

12 years ago

Bower offer a totally professional and user friendly service which is second to none in…

Bower offer a totally professional and user friendly service which is second to none in all respects. Your rep -Helen Barnes was outstanding in dealing with the equity release, and constantly kept...

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Betrodd kund

Feefo-verifierat

12 years ago

A no hassle changeover from their point of view. I think that the fees are high…

A no hassle changeover from their point of view. I think that the fees are high in comparison to the work involved although I had no objections and I had good service from my representative, Sue...

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Betrodd kund

Feefo-verifierat

12 years ago

Fast friendly and took the time to explain everything

Betrodd kund

Feefo-verifierat

12 years ago

Very good and prompt service

Betrodd kund

Feefo-verifierat

12 years ago

Your organisation was bureaucratic in the extreme! I had to pay £770.00 interest because of…

Your organisation was bureaucratic in the extreme! I had to pay £770.00 interest because of the time it took to finalise the ER money. Your Solicitor nit- picked to the end. I would not recommend...

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Bower Retirement Services

Bower Group

12 years ago

thank you for your feedback. As you are aware your Bower Advisor has been in contact with you to get to the bottom of your concerns and comments – We appreciate you taking the time to explain the issues you have experienced and we now understand your comments related to the provider and not Bower Retirement Services. Our Customer’s experience is paramount to everyone here at Bower and we will of course raise this with the provider. Once again thank you for taking the time to let us know about the issues and please do not hesitate to contact us if we can be of any further assistance. Kind Regards Nigel Scott Customer Services

Betrodd kund

12 years ago

I replied on 29/5 and I am sorry that I made an error in thinking that I was talking about New Life! I found them to be as described in the e-mail. Bower, on the other hand, have been excellent and Ed Foot in particular has answered all my queries very well. I would recommend Bower to my friends but not New Life. Richard Lewis.

Betrodd kund

Feefo-verifierat

12 years ago

Graham Webb gave us the information we required and the confidence to go ahead with…

Graham Webb gave us the information we required and the confidence to go ahead with our equity release. A very professional person who kept us informed all the way through the equity release process....

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Betrodd kund

Feefo-verifierat

12 years ago

An excellent and superb service we could not fault in any way. Not only was…

An excellent and superb service we could not fault in any way. Not only was Helen Barnes extremely efficient, processing our application surprisingly quickly, she maintained a very friendly...

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Betrodd kund

Feefo-verifierat

12 years ago

I would use them again

Betrodd kund

Feefo-verifierat

12 years ago

I don't know what I would have done without Ian. He was professional, efficient and extremely…

I don't know what I would have done without Ian. He was professional, efficient and extremely helpful. Everything was explained to me clearly so that I was fully confident in using your service. The...

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