Love this company. Quick service and quick to respond to issues (not saying there are many!).
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Tejram
Feefo-verifierat
5 years ago
Vad Tejram sa om Boomerang:
An awesome service, as valuable as a traditional book library with a great points reward system that effectively means you pay rent only while you are borrowing or use your credit on purchases. I...
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mohammad
Feefo-verifierat
5 years ago
Vad mohammad sa om Boomerang:
Pretty good
Pretty good service as there aren’t many good rental services on your level
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Betrodd kund
Feefo-verifierat
5 years ago
Amazing customer service.
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Betrodd kund
Feefo-verifierat
5 years ago
Excellent service
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Betrodd kund
Feefo-verifierat
5 years ago
Poor service
Didn’t honour their service agreement, several games didn’t show up, others showed up extremely late (7 days later) and I am not getting any value out of the service which is pretty diabolical. It’s...
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Amir
Feefo-verifierat
5 years ago
Vad Amir sa om Boomerang:
Must have service for any gamer
It’s an amazing service. Priority on new releases is great. I love the free post return envelope.
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Jonathan
Feefo-verifierat
5 years ago
Vad Jonathan sa om Boomerang:
Always a great value and customer service is really good at sorting any problems you have
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Danny
Feefo-verifierat
5 years ago
Vad Danny sa om Boomerang:
Its ok.
Its ok but their delivery times aren't great and the customer service is lacking.
Nik
Boomerang
5 years ago
Hi Danny,
Thanks for your review of our service.
I'm disappointed to hear you have suffered delays and a less than satisfactory customer service experience.
We always send out the next game to you as quickly as we possibly can and expect them to arrive within 1-3 days with your standard mail.
Any day that you are waiting for the next game to be despatched we will award payback points to your account and I can see you have some unused points currently! You can use these towards bonus games, free rental months and discount on purchases! We have a dedicated customer service team available via Phone, Email, Live Chat or Social Media channels so if you ever have any questions or need any help at all please do not hesitate to get in touch.
Thanks
Boomerang
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
