It takes ages to send any new games out, I have emailed them directly before and they say they get games on relevance, well as a paying customer I don't want to hear that, I just want what I am...
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Andrew
Boomerang
10 years ago
Hello Graham
Thanks for your feedback,
We offer the wait time indicators to aid customers in the decision of which titles to rent and esitmate how long therir wait will be. We review our stock levels and wait times daily and this aids us in getting in further stock to bring wait times down.
We also award payback points for any wait customers have and these points can be used to rent additional games, discount from purchases and saved for free rental months.
I'm sorry if you have faced some delays previously.
Thanks Boomerang
0
Dela
TC
Trusted Customer
Shropshire
10 years ago
Vad Trusted Customer sa om Boomerang:
Great but could be better
A lot of the time the games I want are on a long lead time so have you choose something else. Other than that the turn around time is excellent.
0
Dela
TC
Trusted Customer
Newcastle upon Tyne
10 years ago
Vad Trusted Customer sa om Boomerang:
Boomerang review
Good all round company however my loyalty points never seem to add on automatically
0
Dela
Betrodd kund
10 years ago
Great and easy
Quick and free delivery. Great idea in my opinion for players.
0
Dela
TC
Trusted Customer
10 years ago
Vad Trusted Customer sa om Boomerang:
service
Excellent service. Games arrive quick
0
Dela
TC
Trusted Customer
10 years ago
Vad Trusted Customer sa om Boomerang:
Really good service, always get the games that you want and if something does go wrong the staff are friendly and helpful.
0
Dela
TC
Trusted Customer
Aylesbury
10 years ago
Vad Trusted Customer sa om Boomerang:
Sending and receipt delays
My only complaint is that it seems to take a long time, after returning games, for that return to be registered (after taking post time into consideration) and following that, for new titles to be...
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0
Dela
TC
Trusted Customer
Cambridge
10 years ago
Vad Trusted Customer sa om Boomerang:
superb
great service
0
Dela
Betrodd kund
10 years ago
Use this service
Great service, great selection of games and a fair price. Have recommended to all my friends
0
Dela
TC
Trusted Customer
York
10 years ago
Vad Trusted Customer sa om Boomerang:
Overall
Overall the service is very good, however can be slow on getting the titles that you want.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Thanks for your feedback,
We offer the wait time indicators to aid customers in the decision of which titles to rent and esitmate how long therir wait will be. We review our stock levels and wait times daily and this aids us in getting in further stock to bring wait times down.
We also award payback points for any wait customers have and these points can be used to rent additional games, discount from purchases and saved for free rental months.
I'm sorry if you have faced some delays previously.
Thanks
Boomerang