A lost disc in the post and it's my fault and now I have got to pay for it! Haven't used the service in over 6 months but can't cancel my subscription till I pay up for the disc LOST IN THE POST
Andrew
Boomerang
10 years ago
Hello Paul
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks Boomerang
1
Dela
TC
Trusted Customer
Bristol
10 years ago
Vad Trusted Customer sa om Boomerang:
Excellent
Great service...... well..... its the only one we have in the uk
0
Dela
TC
Trusted Customer
10 years ago
Vad Trusted Customer sa om Boomerang:
Great service. always prompt
0
Dela
TC
Trusted Customer
UK
10 years ago
Vad Trusted Customer sa om Boomerang:
Join them now
Excellent service and very good value for money
0
Dela
TC
Trusted Customer
Devon
10 years ago
Vad Trusted Customer sa om Boomerang:
Absolutely Brilliant! Canr fault the service i ve received.
0
Dela
TC
Trusted Customer
Manchester
10 years ago
Vad Trusted Customer sa om Boomerang:
Great
very good service, very happy with it.
0
Dela
TC
Trusted Customer
10 years ago
Vad Trusted Customer sa om Boomerang:
Great value and service.
0
Dela
TC
Trusted Customer
Doncaster
10 years ago
Vad Trusted Customer sa om Boomerang:
Excellent service.
I've only rented from them for around 3 months but in that time the service has been great. Games arrive quickly and they are quick to sort any problems that may arise. I would recommend there...
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Thanks for your feedback,
I'm sorry that you've had to raise concerns about our servce.
We always advise customers to obtain free proof of posting from their local post office this covers them in the unlikely event that a game becomes lost in the post.
It is stated in the website T+C's the terms surrounding customers returning games and the options availble if a game is lost in the post. Also stated in the T+C's is customers logging into their account and confirming that it is fully cancelled.
I've sent you a personal email to rectify this situation now.
Thanks
Boomerang