Great company highly recommend to anyone with a console
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Dela
Betrodd kund
Feefo-verifierat
5 years ago
Been nice if a game arrived
Rented a game for the switch to play while off work for a week and never arrived. Was advised to allow 10 days but back to work and still no game. If planning on doing same as me highly advise rent...
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Nik
Boomerang
5 years ago
Hi, Thanks for your review.
I'm sorry to hear you have experienced a longer than usual delivery time.
We always aim to get the games to you as soon as we possibly can and we are still here throughout lockdown Monday to Saturday to receive and dispatch games!
We usually expect all games to arrive within 1-3 days and we are just allowing a little more time than usual for the games to get to you given the current situation.
Unfortunately there are reports of delays in some areas of the country which may have cause the delay in the game arriving with you. Based on information from both Royal Mail and our customers all games are arriving though some are taking longer than we would usually expect.
Less than 1% of our games are lost or delayed per year and in the unlikely event a game was not to arrive we will be quick to start any lost game procedure and will issue the next available game from your list so you have something to play in the meantime.
If you have any further questions or need any help at all please do not hesitate to contact us
Thanks, Boomerang
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Dela
LE
Leo
Feefo-verifierat
5 years ago
Vad Leo sa om Boomerang:
Keep getting games that don't work or haven't asked for
Nik
Boomerang
5 years ago
Hi Leo Thanks for your review. I'm sorry to hear you of your recent experience. We clean and check every game that is returned to us so it is very unfortunate that this has happened. Whilst it is rare for games to be faulty we do have procedures in place for instances such as this. If for any reason a game is not working we will send out an additional game to you free of charge from your rental list and send the next available copy of the non working game as a replacement to you as soon as we possibly can. We will only dispatch games from your wish list so we recommend only including the games you really wish to rent in the list so the system can send them out to you as quickly as possible. If there is anything we can assist you with or any further questions please do not hesitate to contact us directly. Thanks, Boomerang
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Dela
FR
Frank
Feefo-verifierat
5 years ago
Vad Frank sa om Boomerang:
Good value
Really good value games and pretty quick service
0
Dela
DA
Damien
Feefo-verifierat
5 years ago
Vad Damien sa om Boomerang:
Fantastic product, service.
Fantastic service, quick and easy and being a dad of 3 buying new games is no longer a possibility, boomerang gives me the options to rent new games at my leisure!
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Dela
JA
Jack
Feefo-verifierat
5 years ago
Vad Jack sa om Boomerang:
Can’t recommend highly enough
Everything about boomerang is amazing. My only slight complaint is the website needs a lick of paint. But everything else, faultless.
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Dela
NE
Neil
Feefo-verifierat
5 years ago
Vad Neil sa om Boomerang:
Great service every time.
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Dela
PA
Paul
Feefo-verifierat
5 years ago
Vad Paul sa om Boomerang:
Amazing service
With the cost of next gen games getting higher it is now even better value for money to get both Demons Souls and Assassin's Creed Valhalla delivered on day of release for just £15.99 a month.
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Dela
AN
Andrew
Feefo-verifierat
Flint
5 years ago
Vad Andrew sa om Boomerang:
Have a number of games on my list and all are long wait so i’am paying for a service and every game I order is long wait
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Dela
JA
James
Feefo-verifierat
Sheerness
5 years ago
Vad James sa om Boomerang:
BEST VIDEO GAME RENTAL SERVICE EVER!
Boomerang Rentals is a much needed service , I’m so indecisive on games to play so being able to rent without wasting tons of money is amazing!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
