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Omdömen för Bon Coeur Fine Wines | Kundtjänstomdömen för {{merchantUrl}} | Feefo

Visar alla 1,460 omdömen

Betrodd kund

Feefo-verifierat

8 months ago

Very prompt and efficient.

Private Sales Team

Bon Coeur Fine Wines

8 months ago

Hello, I'm so glad that you were able to give us a five star review, we really do appreciate it. Please keep us in mind the next time that you need some top q uality wines Matthew - Sales and Events Manager

Betrodd kund

Feefo-verifierat

8 months ago

Excellent Service and Packing

Very quick next day delivery at a sensible price and the wines packed in recyclable egg style cartons which also provide great protection. The best wine packaging I have ever seen.

Mrs Ann Fletcher

Feefo-verifierat

8 months ago

Vad Mrs Ann Fletcher sa om Bon Coeur Fine Wines:

I love ordering from Bon Coeur the staff are extremely helpful and knowledgeable

Private Sales Team

Bon Coeur Fine Wines

8 months ago

Hello Ann, it's lovely to hear from you. I'm so happy that you've left such a glowing review, please keep us in mind the next time you need some top quality wines.

Betrodd kund

Feefo-verifierat

9 months ago

Good service, expensive delivery.

The service was excellent. However, the delivery charge is significantly higher than any other wine merchant that I use. Presumably this is because of the preferred method of packaging which, to...

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Private Sales Team

Bon Coeur Fine Wines

9 months ago

Thank you for your feedback regarding delivery costs. Please allow me to briefly explain the reasoning behind the £15.00 charge. We are a low margin business selling wine at wholesale prices, so don’t have the capacity to offer heavily discounted delivery. Along with our high delivery costs due to the weight of wine, we also invest special bespoke packaging to avoid breakages, which is also recyclable and compostable. I assure you that we don’t make any profit on delivery charges and try to be as fair as we possibly can, by offering free delivery when you spend over £250. As we are a stand-alone store/warehouse in North Yorkshire, we can’t compete with the delivery costs of wine merchants that ship from hundreds of stores across the country. We are always transparent with our customers, and I hope this can help you to understand our seemingly high delivery charge. Matthew - Sales and Events Manager

Christopher Gent

Feefo-verifierat

GBR

9 months ago

Vad Christopher Gent sa om Bon Coeur Fine Wines:

Excellent service, the staff are always friendly an knowledgeable

Private Sales Team

Bon Coeur Fine Wines

9 months ago

Hello Christopher, I'm so happy that you have been able to give us such a glowing review. If there is ever anything that we can help you with we would be only too happy to help. Matthew - Sales and Events Manager

Betrodd kund

Feefo-verifierat

9 months ago

Efficient clear and very good price

Private Sales Team

Bon Coeur Fine Wines

9 months ago

Hello, I'm so glad that you were able to give us a positive review. I hope that you will keep us in mind the next time you need some top quality wine. Matthew - Sales and Events Manager

Stuart Stark

Feefo-verifierat

GBR

9 months ago

Vad Stuart Stark sa om Bon Coeur Fine Wines:

Satisfied customer review .

Good advice on the choice of wine and delivered to my door on time .

Private Sales Team

Bon Coeur Fine Wines

9 months ago

Hello Stuart, thank you for leaving such a positive review, we really do appreciate it. I hope that you keep us in mind the next time you need any advice on choosing your next wine order. Matthew- Sales and Events Manager

Mrs Ann Fletcher

Feefo-verifierat

9 months ago

Vad Mrs Ann Fletcher sa om Bon Coeur Fine Wines:

Bon Coeur are extremely helpful and have an amazing wine cellar for you to choose from . The staff are very friendly and helpful, I would not buy my wine from any where else.

Private Sales Team

Bon Coeur Fine Wines

9 months ago

Hello Anne, it is so lovely to read such wonderful comments. We really do appreciate you taking the time to give us such a glowing review. If you ever need a helping hand with your wine order, please do not hesitate to get in touch. Matthew - Sales and Events Manager

Martin Hoyle

Feefo-verifierat

9 months ago

Vad Martin Hoyle sa om Bon Coeur Fine Wines:

Slight hiccup with delivery which was resolved promptly to my satisfaction

Private Sales Team

Bon Coeur Fine Wines

9 months ago

Hello Martin, thank you for your review, we really do appreciate them. I am sorry that the delivery of your wine was not up to our usual standard, but I am also very glad to hear that we were able to rectify the issue. Please keep us in mind the next time that you're looking for some top quality wine. Matthew - Sales and Events Manager

Betrodd kund

Feefo-verifierat

10 months ago

Such friendly staff

The staff were their usual friendly and helpful self. I had trouble using the internet to order but they sorted it all out for me. Looking forward to trying the new Billiecarte Salmon in the near...

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Private Sales Team

Bon Coeur Fine Wines

10 months ago

Hello, I'm so glad that you were able to give us a five-star review, i t really does mean a lot to us. If you ever need assistance again, we're always happy to help. Matthew - Sales and Events Manager