Bluecrest Wellness Omdömen

Good afternoon, Thank you for taking the time to share your feedback. We're sorry to hear that you experienced some confusion when reviewing your results. We understand that health reports can sometimes contain a lot of information, and it's important that customers feel confident in understanding their results. We tried to contact you to offer some support and help clarify any queries you may have had, but unfortunately we were unable to reach you. If you would still like assistance reviewing your results, please don't hesitate to call our Customer Service Advisors on 0800 652 2183 (UK) or 1800 937 499 (ROI). Our team will be happy to help and answer any questions you may have. Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. We're sorry to hear that you experienced difficulties with the pulse oximeter during your assessment and that this is something you have encountered previously. We completely understand your frustration, particularly as you had already raised this concern with us in the past. Thank you for taking the time to raise this again. Your feedback will be shared with the relevant teams for review as we continue to assess our equipment and processes to ensure they meet the needs of all customers. We do appreciate you bringing this to our attention, and we're sorry that your experience did not meet the standard you expected. Warm regards, Thomas

Good afternoon, Thank you for taking the time to speak with me today. I'm pleased that we were able to discuss your concerns and work through the issues you had raised. Thank you for giving us the opportunity to put things right. As discussed, we have shared your feedback regarding the availability of home test kits with the relevant team, as these should ordinarily be provided at your assessment. We appreciate you bringing this to our attention. Should you experience any further issues or have any questions, please don't hesitate to get in touch. Feel free to ask for me directly, and I will be happy to pick this up and assist you personally. Thank you again for your time and understanding. Warm regards, Thomas

Good afternoon Joy, We're delighted to hear that you found your Bluecrest Health Assessment to be such a positive and informative experience. It's wonderful to know that you felt well informed both during your appointment and after receiving your results. Helping our customers gain a better understanding of their health and wellbeing is at the heart of what we do, so we're pleased that you found the information valuable and beneficial. Thank you for taking the time to share your feedback and for your kind words. They are greatly appreciated and will be shared with the team. Warm regards, Thomas

Good afternoon Steven, We're delighted to hear that you experienced no issues during your assessment. Thank you for taking the time to leave a review. We're pleased that everything went smoothly and that your experience met your expectations. We appreciate your feedback and thank you for choosing Bluecrest. Warm regards, Thomas

Good afternoon, Thank you for taking the time to share your feedback. We're sorry to hear that you experienced difficulties when trying to book your appointment online. We understand how frustrating this can be when you're trying to arrange an assessment quickly and easily. That said, we're delighted to hear that one of our Customer Success Advisors was able to assist you over the phone and make the booking process straightforward. It's wonderful to know that they were able to resolve the issue and provide a positive experience. Thank you again for bringing this to our attention. We will ensure your feedback regarding the online booking process is shared with the relevant team for review. Warm regards, Thomas