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Omdömen för Birmingham Bank | Kundtjänstomdömen för https://www.feefo.com/reviews/birmingham-bank-limited | Feefo

Visar alla 243 omdömen

Betrodd kund

Feefo-verifierat

10 months ago

competitive interest rate with quality service

The information on the website was accurate and clear to follow

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Köpdatum: 11/06/2025

Betrodd kund

Feefo-verifierat

10 months ago

Easy to open new online account

I've just opened my account, but it has been a very easy process and all good so far!

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Köpdatum: 15/06/2025

Steven Gibbs

Feefo-verifierat

Liss, Hampshire

10 months ago

Vad Steven Gibbs sa om Birmingham Bank:

Poor technical support service

Very poor ! I recently opened a fixed rate savings account, but I have not been able to access my account for 10 days despite registering the problem by email and phone. I was told that it would be...

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Letizia

Birmingham Bank

10 months ago

We’re really sorry to hear you had a poor experience. That’s not the level of service we aim to provide. I’ve flagged this with our Savings Team to look into. If you’ve not yet spoken to us directly, please do call on 03330 048 048. We want to make sure your concerns are properly addressed.

Köpdatum: 12/06/2025

Betrodd kund

Feefo-verifierat

10 months ago

very straightforward

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Köpdatum: 13/06/2025

Penelope Noble

Feefo-verifierat

10 months ago

Vad Penelope Noble sa om Birmingham Bank:

Excellent set-up for opening new account

Excellent set-up for opening new account. Very easy to use with good security incorporated for proof of ID. Also great rates on saving accounts.

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Köpdatum: 21/06/2025

Betrodd kund

Feefo-verifierat

10 months ago

It was easy to understand the website. Once I had picked the investment I wanted sorting out what to do was quick & easy.

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Köpdatum: 24/06/2025

Betrodd kund

Feefo-verifierat

10 months ago

Gordon

Great

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Köpdatum: 22/06/2025

Betrodd kund

Feefo-verifierat

10 months ago

Very easy to do online and the transfer of funds was very quick

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Köpdatum: 23/06/2025

Dennis Weston

Feefo-verifierat

Heanor, Derbys.

10 months ago

Vad Dennis Weston sa om Birmingham Bank:

It is much too soon.

The whole transaction went through very smoothly.

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Köpdatum: 12/06/2025

Betrodd kund

Feefo-verifierat

10 months ago

So far, so good

Opened my account easily and quickly and got a good rate of interest on my savings. Can’t comment on how easy, or difficult it is to correct any problems should they arise.

Letizia

Birmingham Bank

10 months ago

Thank you for taking the time to give your kind feedback. We look forward to helping you again next time.

Köpdatum: 16/06/2025