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Omdömen för Better Removals & Storage | Kundtjänstomdömen för https://www.feefo.com/reviews/better-removals-storage | Feefo

Visar alla 493 omdömen

Betrodd kund

8 years ago

Köpdatum: 26/05/2016

Excellent from start to finish

We had a very good experience with Better Removals & Storage. The customer service was excellent from start to finish and the guys who moved us on the day were very careful with our belongings making...

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Michelle

Better Removals & Storage

8 years ago

We are so pleased you were happy with the service - thank you for taking the time to give us your feedback and we hope you have settled into your new home.

Produktomdömen

Trusted Customer

8 years ago

Köpdatum: 02/02/2016

Vad Trusted Customer sa om Better Removals & Storage:

Efficient, helpful and friendly

We moved in Feb 2015. Before the move the team in the office were very helpful and supportive. On the day the removal team were efficient, friendly and helpful. Couldn't fault them at all!

Michelle

Better Removals & Storage

8 years ago

Thank you for your positive feedback. We appreciate you taking the time to comment!

Produktomdömen

Trusted Customer

8 years ago

Köpdatum: 06/05/2016

Vad Trusted Customer sa om Better Removals & Storage:

The guys were polite and hard working, thanks

Michelle

Better Removals & Storage

8 years ago

Thank you for your positive feedback. We appreciate you taking the time to comment! We would be interested to learn how we can improve our rating further.

Produktomdömen

Trusted Customer

8 years ago

Köpdatum: 08/11/2016

Vad Trusted Customer sa om Better Removals & Storage:

Could do better

The overall experience was good but there were frequent clerical errors phoning us for payment which had been arranged with the contractor on behalf of an insurance company. Also,pretty inflexible...

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Jamie

Better Removals & Storage

8 years ago

Thank you for the feedback, i have checked the system, and see we have your details on file, and usually when we are completing an insurance job, the insurance broker or Representative usually books the job and makes the payment. Unfortunately everything was in your name, and my sales team were not aware of the insurance company who had only paid a deposit rather then full payment.

regarding the re-delivery, each vehicle is equipped with floor covering, so i will look into this and speak to the crew you had for the re-delivery

all the best, Better Removals & Storage Ltd

Trusted Customer

8 years ago

Köpdatum: 08/10/2016

Vad Trusted Customer sa om Better Removals & Storage:

This is the second time I have selected Better Moves to handle my home move...

This is the second time I have selected Better Moves to handle my home move. Having enjoyed fantastic professional service first time, i did not bother to get alternative quotes, relying on my...

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Jamie

Better Removals & Storage

8 years ago

Thank you for the feedback, i totally appreciate your disappointment for the extra charge to come back and move some of the goods on smaller vehicles for access reasons, and unfortunately with delivery addresses we have to take the clients word / google images on booking the jobs and the extra charges covered the costs of the staffs wages / vehicle and fuel on a separate day

Hopefully we can still quote for your move in the future, but using Luton Vans or a small 7.5 tonne lorries, but totally understand if you decide not to contact us so i will wish you all the best in the future, and thank you for choosing Better Removals

Trusted Customer

8 years ago

Köpdatum: 25/08/2016

Vad Trusted Customer sa om Better Removals & Storage:

Fantastic Service!

Fantastic service, the guys couldn't do enough for us. We will recommend you to anyone we know who is moving and will most certainly use you again next time!

Michelle

Better Removals & Storage

8 years ago

Thank you for your feedback – we appreciate your comments and wish you all the best in the future.

Produktomdömen

Trusted Customer

Welwyn

8 years ago

Köpdatum: 09/03/2016

Vad Trusted Customer sa om Better Removals & Storage:

Excellent service by Better Removals & Storage

very good service

Michelle

Better Removals & Storage

8 years ago

Thank you for feeding back on your experience with us. We wish you well for the future.

Produktomdömen

Trusted Customer

8 years ago

Köpdatum: 08/04/2016

Vad Trusted Customer sa om Better Removals & Storage:

OUTSTANDING!! I could not recommend this company enough. Never used a removals firm before, but I will use them next time we have to. Great service from start to finish,and listened to and delivered...

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Michelle

Better Removals & Storage

8 years ago

Thank you for the fabulous feedback and we are so please you were happy with the service. We hope you have settled into your new home and wish you all the very best for the future.

Produktomdömen

Trusted Customer

Royston

8 years ago

Köpdatum: 01/07/2016

Vad Trusted Customer sa om Better Removals & Storage:

The second time we had used Better Removals and was just as good the second...

The second time we had used Better Removals and was just as good the second time as the first time. We professional and made our house move very easy.

Michelle

Better Removals & Storage

8 years ago

Thank you for your positive feedback. We appreciate you taking the time to comment!

Produktomdömen

Trusted Customer

Barley

8 years ago

Köpdatum: 13/01/2016

Vad Trusted Customer sa om Better Removals & Storage:

Would not hesitate to reccomend

Amazing service. So friendly, accommodating, courteous and just lovely. So much money gets spent when moving house and these were the only people it didn't hurt to pay!

Michelle

Better Removals & Storage

8 years ago

Thank you for your positive feedback and for taking the time to comment. We hope you have settled into your new home and wish you well for the future.

Produktomdömen