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Omdömen för Barnard Marcus | Kundtjänstomdömen för https://www.feefo.com/reviews/barnard-marcus | Feefo

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Mr De Klerk

8 years ago

Köpdatum: 30/05/2017

Vad Mr De Klerk sa om Barnard Marcus:

Excellent commitment and service

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Miss Trow & Miss Malston

Kingston

8 years ago

Köpdatum: 11/04/2017

Vad Miss Trow & Miss Malston sa om Barnard Marcus:

Not as good as expected

We've decided to go with barnyard Marcus to sell our flat as felt it was a large company that was well known with a good reputation. However, we won't be recommending them. The fees are at the...

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Se fullständigt kundomdöme

Betrodd kund

8 years ago

Köpdatum: 08/05/2017

They did what they promised. To sell our property

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Betrodd kund

8 years ago

Köpdatum: 24/05/2017

Local agents were very helpful, they did everything we requested, and handled all details quickly and efficiently. We're not so impressed with closing team, they confused details and made process...

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Paul

Barnard Marcus

7 years ago

Hi there, thank you for taking the time to leave a constructive 4* review of the Barnard Marcus team in Peckham on Feefo. It's brilliant to hear that the team handled your requests quickly and efficiently, however, it's disappointing to read that you were unimpressed with the closing team. Thank you for choosing Barnard Marcus, we hope that you will recommend us to others. If you ever need any help or advice on anything property related in the future then please don't hesitate to pop into the branch or give us a call.

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Betrodd kund

8 years ago

Köpdatum: 17/05/2017

worst decision I ever made

There was no service. Just misleading statements.

Paul

Barnard Marcus

8 years ago

Thank you for taking the time to leave a review of the Thornton Heath branch on Feefo - We are so sorry to see you leave a 1* review due to a lack of service. If you can send further details to socialmedia@sequencehome.co.uk we will be more than happy to look into your issues for you. Best Regards.

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Mr & Mrs Phillips

8 years ago

Köpdatum: 08/05/2017

Vad Mr & Mrs Phillips sa om Barnard Marcus:

I cannot praise your staff enough

I cannot praise your staff enough, Mr Geoffrey Hunt and Henry Malony worked very hard on my behalf and phoebe was always a delightful and capable young lady, all the team getting back to me promptly...

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Paul

Barnard Marcus

7 years ago

Hi Mr & Mrs Phillips, thank you for taking the time to leave a 5* review of the Barnard Marcus team in East Sheen on Feefo. It's brilliant to hear that the whole team worked on your behalf to help you achieve the result that you expected! Thank you for choosing Barnard Marcus, we hope that you will recommend us to others. If you ever need any help or advice on anything property related in the future then please don't hesitate to pop into the branch or give us a call.

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Betrodd kund

8 years ago

Köpdatum: 27/01/2017

didn't manage to sell the house

talked a good talk but as with all the estate agents we've used their communication wasn't up to what I'd expect or was led to believe it would be

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Betrodd kund

8 years ago

Köpdatum: 12/04/2017

they came, they saw, they signed terms and completely disappeared without trace, no viewings, no calls, no advertising, no listing anywhere? complete breach of terms

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Betrodd kund

8 years ago

Köpdatum: 05/05/2017

Awful

Awful communication throughout the entire process, and they managed to sell my house without actually telling the buyers it had a garage. The after sales rep (in a different department) was much more...

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Paul

Barnard Marcus

8 years ago

Hi there, thank you for taking the time to leave a review of the Epsom branch on Feefo. We're very sorry to hear that you feel as though the communication was awful throughout the entire sales process. We take issues such as this very seriously and will pass over your comments to the branch for their consideration and to see how they can improve communication in any way. If you would like to email further details over to socialmedia@sequencehome.co.uk we will be more than happy to take a look at your issues for you.

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Madam

8 years ago

Köpdatum: 10/04/2017

Vad Madam sa om Barnard Marcus:

Fail to deliver what they promise!

The Valuer misled us into believing that they could help us to sell our property quicker than the current agent. They suggested we reduce the asking price with the hope of getting more potential...

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Paul

Barnard Marcus

8 years ago

Hi there, we are really sorry to see that you feel the service offered has merited a 1* review. I have spoken to the Branch Manager and the Valuations Manager at Thornton Heath and have been informed that the Branch Manager had forwarded an email on the 13/06/2017 to which there was no response. The Valuations Manager has said that they are more than willing to discuss your reservations in full at your nearest convenience either by phone or as a personal visit. If you would like to pass on your details through to socialmedia@sequencehome.co.uk then we can arrange this for you. Alternatively, you can call the Valuations Manager at the branch on 020 8683 0190 and speak to them directly. I hope that you can find a resolution and that this in some way restores your faith in Barnard Marcus. Best Regards. PH

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Om Barnard Marcus

Barnard Marcus is one of the largest estate agents in London with 43 offices and its own auctions centre which covers the whole of the UK. Every year we help thousands of customers to buy, sell, rent or let their properties as well as deal with behind the scenes necessities such as mortgages, conveyancing, surveys, energy performance certificates and much more...it can all be done through us!

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0151 236 9319

Cumbria House, Leighton Buzzard, Bedfordshire, LU7 1GN, United Kingdom