Ordered a baby bouncer and paid for next day delivery, contacted the company 4 days later, they then told me that that produced had gone out of stock and no one had contacted me to inform me, they...
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Nick
Bababing!
5 years ago
Hi,
I am sorry to read your recent service and product review. Here at BabaBing! we take our customer service and product reviews seriously as we strive to keep our customers satisfied. With regards to your order, I was informed by our service team that an email was sent advising you of your order status and that a full refund would be given should you wish to cancel your order including your next day delivery charge. Furthermore, our service team also advised me that a banner was placed on the product on our website to advise the latest delivery date for customers interested in purchasing this product prior to purchase.
Once again, I sincerely apologise with regards to the above and therefore please be advised that we have provided a full refund to you.
Produktomdömen
Nick
Bababing!
5 years ago
As above as the bouncer has not been received for product review...
The Bababing team were really helpful with getting the Raffi pram to us during lockdown. They were able to deliver it directly to us to save us travelling to the shop. And they were very responsive...
Any direct contact I have had with Bababing has been first class. Pleasant & extremely helpful. Quick at replyingto my queries. Based in UK which is a bonus too.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
