No the service is absolutely fine, the quality of the clothes matches the price it’s extremely tacky
Adam Flatt
B Couture London
5 years ago
Hi Brad,
Sorry to hear this. We offer a returns policy if you wish to return to us. We can offer a refund or exchange this for another item(s) for you. Please follow the link below if you wish to return this.
https://www.bcouturelondon.com/pages/delivery
One of the tracksuits was really high quality, one was much lower quality with a rip in the seem on the leg. It’s a shame because some of the tracksuits we’ve bought from this firm last really well...
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Adam Flatt
B Couture London
5 years ago
Hi Gavin,
Sorry to hear this. Please could you send a photo of the damaged tracksuit to info@bcouturelondon.com
Deliver on time and came well packaged!
Would have been nice to be able to select the sizes independently. Ie. L top half of tracksuit and XL bottom half.
Customer Service
B Couture London
5 years ago
Thank you for your review.
We are working alongside manufacturers to being able to one day offer this service.
Never gottracksuit and they never replied to my email Want my money back
Adam Flatt
B Couture London
5 years ago
Hi Jeremy,
Sorry to hear this. I have now investigated this and can see it was HERMES who refused to deliver and sent this back to us. I can reprocess this to be sent out to you today. We now use Royal mail so no more issues should arise.
Produktomdömen
Köpdatum: 31/01/2021
1
Dela
JR
Jesus Romero
5 years ago
Vad Jesus Romero sa om B Couture London:
Excellent customer service. Easy to return the product.
The service was excellent. They allowed me return a pair of them as they were too tight.
Customer Service
B Couture London
5 years ago
Thank you for your review.
Produktomdömen
Köpdatum: 31/01/2021
0
Dela
YB
Yussuf Ali Balogun
5 years ago
Vad Yussuf Ali Balogun sa om B Couture London:
I do not like the item period! The description of the item in comparison to what I got was nothing to write about.
And I’ve been trying to contact you guys since I received the item in the 16th of...
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Adam Flatt
B Couture London
5 years ago
Hi Yussuf,
Sorry to hear this. I have now investigated this and have found that your email had gone into our spam file. I have now responded to your email.
We will look at rectifying this asap for you.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
B Couture London is at the forefront of a thriving new revolution in youth culture and style. We are the people who aren’t afraid to challenge the norms, and we define ourselves by the clothes we wear.
