Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

AXA Global Healthcare Recensioner

Visar alla 948 omdömen

Betrodd kund

Feefo-verifierat

5 years ago

Efficient and dynamic!

Will

AXA Global Healthcare

5 years ago

Hi there and thank you for your feedback. if you have any further queries please contact us on +44 (0) 1892 503856. Kind regards, Will

Jennifer Morgan

Feefo-verifierat

LONDON

5 years ago

Vad Jennifer Morgan sa om AXA Global Healthcare:

Good product but complicated procedure to enrol and inflexible attitude

the policy offered was correct and encompasses everything I asked for. It took them 3 days to provide me with policy details and the staff not flexible at all. They refuse to send hard copy of...

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Will

AXA Global Healthcare

5 years ago

Hello and thank you for your feedback we really appreciate it. If you have any further queries please contact us on +44 (0) 1892 503856. Kind regards, Will

Betrodd kund

Feefo-verifierat

5 years ago

Initial service great and team very helpful. However, there have been delays in receiving paperwork, which is now causing issues.

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for providing us with your feedback. We’re very sorry for the delay in getting your paperwork to you, but hope you now have everything you need. If you have any further queries please contact us on +44 (0) 1892 503856.

Betrodd kund

Feefo-verifierat

5 years ago

Very professional friendly service

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for giving us feedback about your recent experience with us, we really do appreciate it. If you have any questions about your new healthcare plan, please call us on +44 1892 503 856.

Betrodd kund

Feefo-verifierat

5 years ago

Simple efficient and good value

My agent was efficient and very honest about all aspects of the policy. I was offered a broad range of options and allowed to chose my preference without pressure.

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for taking the time to comment on the positive experience you have recently had with us, we really do appreciate it. If you have any questions about your new healthcare plan or need anything else, please do give us a call on +44 1892 503 856.

Chris Unwin

Feefo-verifierat

5 years ago

Vad Chris Unwin sa om AXA Global Healthcare:

Poor and expensive service

Sent emails not answered Poor feedback Process took too long during which I brought insurance from another supplier

Emma Crowle

AXA Global Healthcare

5 years ago

We’re really sorry to hear about your experience with us and are grateful to you for providing us with your feedback. We’ve unexpectedly had some staff absences which meant we weren’t able to provide you with our usual high standard of service. We’re now back on track and wish you good health for the year ahead, and would welcome the opportunity to support your health needs in the future.

Bavo Th.

Feefo-verifierat

Heverlee

5 years ago

Vad Bavo Th. sa om AXA Global Healthcare:

Goede service, trage contractafdeling.

Behulpzame en duidelijke website, mooi uitgewerkt overzicht van de dekking, maar toen ik overging tot de daadwerkelijke aankoop duurde het lang voordat ik mijn documenten kreeg.

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for taking the time to give us feedback. We’re pleased to hear you were happy with the service you experienced, but are sorry for the delay in getting your paperwork to you. We understand you have received everything now but if you have any further queries please call us on +44 (0) 1892 503856.

Betrodd kund

Feefo-verifierat

5 years ago

Great customer service

Betrodd kund

Feefo-verifierat

5 years ago

Slow Service

Long hold times. I was told they would send documentation via email which they didn’t do until I chased. Not a great start

Emma Crowle

AXA Global Healthcare

5 years ago

Thank you for giving us your feedback, and we are very sorry that you had to chase us for your paperwork. I understand you have received everything now, but if you have any further queries, please contact us on +44 (0) 1892 503856.

Betrodd kund

Feefo-verifierat

5 years ago

very good customer service

Will

AXA Global Healthcare

5 years ago

thank you for your feedback we really appreciate it. If you have any further questions please call us on +44 (0) 1892 503856. Kind regards, Will

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AXA Global Healthcare Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?