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Omdömen för AXA Insurance - Ireland | Kundtjänstomdömen för https://www.feefo.com/reviews/axa-ireland | Feefo

Visar alla 147,712 omdömen

Trusted Customer

Feefo-verifierat

Roscommon

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

I am satisfied with their service and have had a continuous policy for 16 years with Axa

I had my first ever accident since driving 20 years. AXA gave me a replacement car and were very kind on the phone while I reported the accident and was still in shock.

Laura Hagan

AXA Insurance - Ireland

9 years ago

Good afternoon Danielle

thank you so much for leaving such a nice review which I will pass on to our claims team.

At AXA we try to ensure that customers get the best possible care, especially if they have been unfortunate enough to have an accident. Our first priority is your well being, and I'm delighted that the people you spoke with were helpful to you.

Kind regards

Laura

Betrodd kund

Feefo-verifierat

9 years ago

Services were good price for insurance is ridiculous

Betrodd kund

Feefo-verifierat

9 years ago

Service is fine - always courteous. Prices are not - too high!

Betrodd kund

Feefo-verifierat

9 years ago

Efficient and helpful

Trusted Customer

Feefo-verifierat

Dublin

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Dublin office inefficient.. i had to do the renewal strategy myself

I did not receive ANY renewal notices re my car insurance..i had to call one of your given numbers and it was answered by a very polite and helpful lady in Cork..subsequent to this call i went to...

Läs mer

Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Ann,

Thank you very much for your feedback. I was unable to get you on the phone. On behalf of the company, please accept my apologies that the renewal notice was not issued to you in good time. Our underwriters had sent out a letter to you requesting a copy of your licence as you had previously advised us of a medical condition in 1996. We did not follow this up in good time and we apologise for the oversight.

In spite of our error, you still renewed with us and we thank you for your continued custom. If you have any queries, please feel free to reply to me.

Regards

Paul Monks

Betrodd kund

Feefo-verifierat

9 years ago

Excellent service

Excellent telephone contact in arranging renewal

Laura Hagan

AXA Insurance - Ireland

9 years ago

Hi Anne Marie

Thank you for taking the time to leave your review.

We are delighted that you found our service to be so good when you phoned to arrange your renewal.

Thank you for your continued loyalty.

Kind Regards

Laura

Trusted Customer

Feefo-verifierat

Roscommon

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

I'm very happy with axa!

Compared with other insurers company is the most fair in price and service. Good customer care and usually fast management.

Betrodd kund

Feefo-verifierat

9 years ago

Based on my experience

They're really good to deal with renewal was simple and easy price a bit more than I expected but I got the insurance cover i needed overall verry happy

Laura Hagan

AXA Insurance - Ireland

9 years ago

Good afternoon Joe

Thank you so much for taking the time to leave your comment, we really appreciate it

Kind regards

Laura

Betrodd kund

Feefo-verifierat

9 years ago

Value for money, helpful on the telephone

Trusted Customer

Feefo-verifierat

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Great service, went through all my options with me and took time to explain them

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