Vad Trusted Customer sa om AXA Insurance - Ireland:
Ok
Ok
0
Dela
TC
Trusted Customer
Feefo-verifierat
sligo
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
I was shocked at my premium renewal cost, I am 53, full licence for 36 year...
I was shocked at my premium renewal cost, I am 53, full licence for 36 years, never had a claim on any insurance, never had points, never had a criminal conviction, yet my premium more than doubled.
Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Morning Denis,
We appreciate the time you have taken to leave your feedback.
Across the Irish Insurance Industry, premiums have risen due to a number of factors. A sustained increase in the number of personal injury claims, higher court awards, and the collapse of Setanta Insurance, have all contributed to this.
At AXA we are dedicated to keeping our expenses down, using cost effective vehicle repairers and fighting fraud. However, personal injury claims are very high, and despite our on-going efforts to minimise cost, all premiums have gone up this year.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards,
Erika
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Excellent Service
Excellent sales Girl that I was talking with on the day she was very helpful and took the time to explain the insurance to me and delt with all my questions that I asked
0
Dela
TC
Trusted Customer
Feefo-verifierat
Carrigaline
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
Excellent service by AXA Ireland
Very helpful and could answer all the questions asked straight away
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
great price
Customer service excellent and price
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Service was average in its delivery although the people were very polite.
Time consuming, wrong information put into system - I told that house was built in 1890 and it was put in as 1990 without my knowledge - this could have been serious in the event of a claim. I was...
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0
Dela
TC
Trusted Customer
Feefo-verifierat
Birr
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
Great service, and good value.
Very helpful and friendly service. Better value, My Axa online is very useful. Overall, a pleasure to start a new policy with.
0
Dela
Betrodd kund
Feefo-verifierat
9 years ago
Clearer renewal notices and sending of docs failed.
3 Things that need improvement:
1) The renewal notice did not include details in using the web to pay.
2) The renewal notice did not include the fact that it was landlord insurance which would be...
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Erika Rafferty
AXA Insurance - Ireland
9 years ago
Good Afternoon Joe,
Thank you for taking the time to leave feedback for us.
I have forwarded on your comments to our Marketing Manager and have reissued your documentation by post and email.
kind regards,
Erika
0
Dela
TC
Trusted Customer
Feefo-verifierat
Dublin
9 years ago
Vad Trusted Customer sa om AXA Insurance - Ireland:
Customer service.
Very easy to deal with your representative. Competitive rates, no negatives about other company cover and rates e.g. "they don't give the same cover as we do".
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.