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Omdömen för AXA Insurance - Ireland | Kundtjänstomdömen för https://www.feefo.com/reviews/axa-ireland | Feefo

Visar alla 147,472 omdömen

Trusted Customer

Feefo-verifierat

Galway

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Staff at AXA area pleasure to deal with.

4......Not because of the service, the staff at AXA are always helpful, friendly, explain everything in full. Disappointed that all the I am driving never had a claim. Not only my insurance but...

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Betrodd kund

Feefo-verifierat

9 years ago

Great Customer Service Team

Customer service experience by phone was good. Very helpful and polite

Betrodd kund

Feefo-verifierat

9 years ago

Excellent service by AXA Ireland

Excellent customer service & helpful staff

Trusted Customer

Feefo-verifierat

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Straight forward and no hassle.

we had this car insurance in the UK and thought this would be easier to keep to the same company.

Trusted Customer

Feefo-verifierat

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

nice 1

good to talk to and understand what i needed

Betrodd kund

Feefo-verifierat

9 years ago

Poor customer service at Bantry office.

Poor customer service at local office. When asked about filing a claim for property stolen from vehicle, representative replied that it wasn't covered. He did not ask for any details, he just gave...

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Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Afternoon,

Thank you for taking the time to leave feedback.

Your local branch manager has attempted to contact you to discuss your feedback and will try and contact you again next week.

Kind Regards,

Erika

Betrodd kund

Feefo-verifierat

9 years ago

good

The customer service was good on the phone, but its been a week and we are still waiting on our Insurance certificate

Erika Rafferty

AXA Insurance - Ireland

9 years ago

Good Morning,

Thank you for taking the time to leave feedback.

I have issued your full certificate and disc today so you should receive same by the end of the week.

kind Regards,

Erika

Betrodd kund

Feefo-verifierat

9 years ago

Fatalne doświadczenie

Najgorsza obsługa i brak rozumienia klienta.

Paul Monks

AXA Insurance - Ireland

9 years ago

Dear customer,

Thank you for your feedback. Unfortunately our Polish operator was unable to reach you by phone.

We really appreciate your business, and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.

Kind Regards

Paul

Trusted Customer

Feefo-verifierat

Nenagh & Limerick

9 years ago

Vad Trusted Customer sa om AXA Insurance - Ireland:

Very helpful staff. Face to face interaction is better than any call centre

Very pleasant and helpful staff when I visited the Limerick office. Would have given 5 stars if I didn't have to go back a few hours later to the office when i saw there were 2 small errors on the...

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Paul Monks

AXA Insurance - Ireland

9 years ago

Hi Christine,

Thank you for your feedback. I will pass it along to the team in Limerick. I am sorry that you had to return to the branch to correct an error.

Kind Regards

Paul

Betrodd kund

Feefo-verifierat

9 years ago

excellent service

I thought michael the gentleman who dealt with me was extremely nice and obliging, he rang me back exactly when he said he would which is rare enough these days. He made sure i fully understood what...

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