Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

AXA Insurance Recensioner

Visar alla 298,782 omdömen

Betrodd kund

Feefo-verifierat

1 year ago

easy to re insure,helpful staff, sorted.

Jon

AXA Insurance

1 year ago

Good morning, Thanks for leaving your great feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Jon AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

value for money

Good price insurance.Easy to use website. All aspects of motor insurance covered and options easy to opt for or ignore

Jon

AXA Insurance

1 year ago

Hi there, Thanks for taking the time to leave your lovely feedback. It's great you've decided to join us and if you ever need any help, please get in touch anytime. Best wishes & welcome to AXA! Jon AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

Communication good but too much when there are multiple emails and texts

Jon

AXA Insurance

1 year ago

Hi there, Thanks so much for taking the time to leave us your feedback! This feedback helps us to improve the products & services that we offer, so we really appreciate your input. Have a good afternoon and please get in touch anytime you need us. Best wishes, Jon AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

Nice & easy to set up

Did all online so can't quite say but the online site seems ok

Jon

AXA Insurance

1 year ago

Betrodd kund

Feefo-verifierat

1 year ago

Insurance renewal

Easy website to follow very straightforward

Jon

AXA Insurance

1 year ago

Roger Hendry

Feefo-verifierat

Apperley

1 year ago

Vad Roger Hendry sa om AXA Insurance:

Exceeding expectations.

Car insurance was cheaper than previous year, which means that AXA actually reward loyalty to their customers that other companies fail to do. I have recommend them to friends and colleagues who are...

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Jon

AXA Insurance

1 year ago

Good evening, Roger. I appreciate you taking the time to leave your lovely feedback. Thanks for deciding to renew with us again and it's great to hear you'd recommend us! If you ever need any help, please get in touch anytime. Best wishes, Jon AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

East to deal with.

Easy website to navigate. Bit frustrating that I couldn't find a phone number to discuss any issues with - not until I had got the policy.

Jon

AXA Insurance

1 year ago

Good evening, Thanks for taking the time to leave your feedback for us here at AXA. It's good to hear you found using our online service nice and easy - thanks so much for joining us for your insurance this year! If you ever need help, please get in touch anytime. Best wishes and welcome to AXA! Jon AXA Customer Service Team

Giles

Feefo-verifierat

london

1 year ago

Vad Giles sa om AXA Insurance:

Good value

Fortunately I have not had to claim on this insurance but it appears to have good cover at an acceptable price point compared to other home insurers. Phone answered quickly to discuss renewal.

Jon

AXA Insurance

1 year ago

Good morning, Anne. Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Jon AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

Jon

AXA Insurance

1 year ago

Good afternoon, Thanks for leaving your feedback for us. It's so nice to see you've joined us for your insurance this year and I hope the process of setting up your policy went nice and smoothly. Feel free to get in touch anytime you need us and welcome to AXA! Best wishes, Jon AXA Customer Service Team

Paul Bird

Feefo-verifierat

Cambridge

1 year ago

Vad Paul Bird sa om AXA Insurance:

Efficient renewal process. Price competitive.

Efficient renewal process. Prompt reminder for action with clear concise information.

Jon

AXA Insurance

1 year ago

Good afternoon, Paul. Thanks for leaving your review for us here at AXA. It's nice to hear you received your renewal in plenty of time and decided to renew with us! If you ever need any help, please get in touch anytime. Best wishes & thanks for staying with AXA! Jon AXA Customer Service Team