Thanks for renewing your policy with us again.
Have a lovely day,
Gary
AXA Customer Service Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Not transparent
Why oh Why doesn't Axa just offer the best price possible on the initial renewal and stop wasting everyone's time?
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
I'm sorry to hear you were disappointed with the renewal price offered.
Our underwriters always calculate the very best price for you in the first instance based on current risk assessments. However, sometimes AXA can offer a discretionary loyalty discount on top of the already best price offered.
Thank you for renewing your car insurance with us for an 8th year. We really appreciate your loyalty & custom.
Best wishes
Paula
AXA Customer Service Team
0
Dela
DP
David Phillips
Feefo-verifierat
1 year ago
Vad David Phillips sa om AXA Insurance:
Good
Great and cheap quote over internet
Paula
AXA Insurance
1 year ago
Hi David.
Thanks for taking the time to leave a review of your experience.
It's great to hear you're happy with the price for your home insurance and thank you for choosing to return to AXA.
Best wishes
Paula
AXA Customer Service Team
0
Dela
DM
David Mansley
Feefo-verifierat
Dorchester
1 year ago
Vad David Mansley sa om AXA Insurance:
Excellent
Excellent service
Paula
AXA Insurance
1 year ago
Hi David.
Thanks for taking the time to leave a review of your experience.
It's great to hear you're happy with everything and thank you for choosing to insure your car with AXA.
I hope you spend many happy years with us.
Best wishes
Paula
AXA Customer Service Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Easy but not the cheapest
Paula
AXA Insurance
1 year ago
Hi,
Thanks for taking the time to leave a review of your experience.
It's fab to hear you found the renewal process was easy, however, I'm sorry to hear you were disappointed with the price. We aim to offer a premium product along with the best service we can, which means we can't always be the cheapest on the market. It's great to see though that your price this year was £20 cheaper than last year's.
Thank you for renewing your home insurance with us for a 4th year. We really appreciate your loyalty and custom.
Best wishes
Paula
AXA Customer Service Team
0
Dela
DW
Dennis Hywel Whitney
Feefo-verifierat
Neath
1 year ago
Vad Dennis Hywel Whitney sa om AXA Insurance:
Quality for money
Friendly helpful staff
Gary
AXA Insurance
1 year ago
Hello Dennis,
Thanks for renewing your policy with us again.
Take care,
Gary
AXA Customer Service Team
0
Dela
LJ
Lindsey J
Feefo-verifierat
Rotherham
1 year ago
Vad Lindsey J sa om AXA Insurance:
AXA looked after me 100%
Had an Accident February 2024, AXA was very helpful in dealing with the claim, they sorted a Courtesy car for me, kept me informed every step of what was going on with the claim. Thanks 😊
Gary
AXA Insurance
1 year ago
Thanks for those comments Lindsey.
It's great to see we were able to help when you needed us the most.
Take care,
Gary
AXA Customer Service Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Good
Gary
AXA Insurance
1 year ago
Thanks for joining us here at AXA recently.
Have a lovely evening,
Gary
AXA Customer Service Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Plain and accurate as possible
Very easy to set up, explicit and clear instructions , price very favorable ,
Gary
AXA Insurance
1 year ago
It's great to see you've joined us recently.
We've tried hard to make that process as smooth and straightforward as possible.
Have a lovely evening,
Gary
AXA Customer Service Team
0
Dela
Betrodd kund
Feefo-verifierat
1 year ago
Car Insurance
They're the most reasonable for car insurance
Gary
AXA Insurance
1 year ago
Thanks for joining us recently here at AXA.
I'm pleased to see we were able to offer you a reasonable premium for the policy.
Take care,
Gary
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.