Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

AXA Insurance Recensioner

Visar alla 298,782 omdömen

Betrodd kund

Feefo-verifierat

1 year ago

Insurance with professionals that listen to.

I have always been able to call up and speak to professional people. This year my car insurance has gone down so even better. I have also got my house insurance with yourselves so saving some money 😄

Jasmin

AXA Insurance

1 year ago

Hi there, It's great to hear you're happy with our service! We're really glad you've renewed with us so please don't hesitate to get in touch if there's anything we can help with. Best wishes Jasmin AXA Customer Service Team

Peter Delves

Feefo-verifierat

1 year ago

Vad Peter Delves sa om AXA Insurance:

Very efficient

Jasmin

AXA Insurance

1 year ago

Hi Peter, It's great to hear you're happy with your new policy! We're really glad you've picked us so please don't hesitate to get in touch if there's anything we can help with - our contact details are on your policy schedule. Best wishes Jasmin AXA Customer Service Team

JOHN WILKINSON

Feefo-verifierat

1 year ago

Vad JOHN WILKINSON sa om AXA Insurance:

very good, efficient and straight forward

Jasmin

AXA Insurance

1 year ago

Hi John, It's great to hear you're happy with all things AXA! We're really glad you've renewed with us so please don't hesitate to get in touch if there's anything we can help with. Best wishes Jasmin AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

Good processes

Good value

Gary

AXA Insurance

1 year ago

Thanks for taking the time to get in touch. It's great to see you've renewed your policy with us again. Take care, Gary AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

On-line difficulties

Because I find most online transactions very difficult and time consuming I find myself unable to provide a fair review. I can only say that once my problem with passwords sorted, things went better...

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Jasmin

AXA Insurance

1 year ago

Hi there, thanks for taking the time to leave us a review It's great to hear you're happy with your policy so far. Although you can manage most things online we are hear if you need us - you'll find our contact details on your Policy Schedule. Take care Jasmin AXA Customer Service Team

Patrick Butler

Feefo-verifierat

East Sussex

1 year ago

Vad Patrick Butler sa om AXA Insurance:

Brilliant

Great service

Gary

AXA Insurance

1 year ago

Hi Patrick, It's great to see you've insured your car with us this time around. Have a lovely day, Gary AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

5 star customer service

Excellent customer service staff are very helpful and knowledgeable. Well done guys 5 stars.

Gary

AXA Insurance

1 year ago

Thanks for your wonderful comments! I'm so pleased to see you've received excellent customer service from us, I know how hard our teams work to offer that level of service. Take care, Gary AXA Customer Service Team

Satisfied Bournville customer

Feefo-verifierat

Birmingham

1 year ago

Vad Satisfied Bournville customer sa om AXA Insurance:

Satisfied. Customer

A a seem very efficient and helpful. The annual renewal was only marginally more than the previous year.

Gary

AXA Insurance

1 year ago

Hello Sally, Thanks for renewing your policy with us again. Have a lovely day, Gary AXA Customer Service Team

DAVID LOWTH

Feefo-verifierat

Boston Lincolnshire

1 year ago

Vad DAVID LOWTH sa om AXA Insurance:

Axa was there when needed

I have been with AXA for several years and unfortunately needed to make a claim once they paid for the repairs which was done excellent and the claim was straight forward no hassle I was very...

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Gary

AXA Insurance

1 year ago

Hi David, Thanks for renewing your policy with us again. It's great to see you had such good service from us when you needed it recently. Take care, Gary AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

Excellent

Excellent. Second year I’ve stayed with AXA, always friendly and helpful if need information and my payment has decreased this year for the same cover always a bounce.

Gary

AXA Insurance

1 year ago

Thanks for renewing your policy with us again, we really do appreciate it. Have a lovely day, Gary AXA Customer Service Team