Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

AXA Insurance Recensioner

Visar alla 298,782 omdömen

Betrodd kund

Feefo-verifierat

1 year ago

Need I say more ! Covered by your other questions

Phone answered in good time. Very efficient and helpful assistant.

Anthony M

AXA Insurance

1 year ago

Good afternoon, Thanks for leaving your lovely 5-star review for us here at AXA. It's great to hear you're happy with the service you've received! If you ever need any help, please get in touch anytime. Best wishes Anthony M AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

Changed car.

Very quick service all paperwork done and back on the road inside an hour. I had obtained a quote the day before so when I was ready I went on line, filled out the form, the result was as quoted....

Läs mer

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about how easy you found it to change your car on the policy. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day and enjoy your new car, Paul AXA Customer Service Team

jinquan Chen

Feefo-verifierat

Luton Bedfordshire

1 year ago

Vad jinquan Chen sa om AXA Insurance:

Your company is very friendly and helpful

Paul

AXA Insurance

1 year ago

Hi Jinquan, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

They automatically renewed my policy at a very high price. Not very good.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about your recent renewal. Thanks for staying with AXA for another year. I'm sorry that the pricing this year wasn't as competitive as you'd wanted. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

Price was acceptable for renewal

No issues, renewal was acceptable and it saved looking at other insurers for a better deal

Paula

AXA Insurance

1 year ago

Hi, Thanks for taking the time to leave a review of your experience. It's great to hear you found the renewal process was easy and you're happy with the price. Thank you for renewing your car insurance with us for another year. I hope we continue to be just as competitive for you next year. Best wishes Paula AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

Looked after extremely well by all staff. Fair price for policy. All documents easy access.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about your recent renewal and I'm happy that you found our pricing fair. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

Always good and prompt. AXA provide an excellent service and provide the insurance I require.

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the great feedback about your recent renewal. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

solid servive need to be more competative and helpful

ok renewed as promised however when tried the other sites they were better priced! when quired the responce was not particually helpful

Paul

AXA Insurance

1 year ago

Hi there, Thanks for the feedback about your recent renewal. Thanks for staying with AXA for another year. I'm sorry that the pricing this year wasn't as competitive as you'd wanted and that you felt that we weren’t as helpful as we should have been, when you contacted us about this. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

John

Feefo-verifierat

Middlewich

1 year ago

Vad John sa om AXA Insurance:

Friendly, helpful, informative customer service

Paul

AXA Insurance

1 year ago

Hi John, Thanks for the great feedback about your recent renewal and the service that you received. I'm sorry for the delay in responding here. We're so glad you took the time to share the experience you've had with us. Have a lovely day, Paul AXA Customer Service Team

Betrodd kund

Feefo-verifierat

1 year ago

AXA premiums are extremely competitive in to day volatile insurance market.

Paul

AXA Insurance

1 year ago

Har du inte fått något erbjudande om att lämna omdöme?

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Våra oberoende utmärkelser uppmärksammar de varumärken som är bäst på kundservice. Vinnarna utses baserat på de betyg de får från sina kunder.

Vad är Trusted Service Awards?

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AXA Insurance Omdömen

Hur samlas Feefo-omdömen in?

Vem kan lämna ett Feefo-omdöme?

Hur verifierar vi omdömen?

Hur hanterar vi falska omdömen?