I phoned to change our cover on my wife's car. Her English is poor, the 1st lady we spoke to said; I'll make a note on the screen so if you have to speak to anyone else you won''t have a problem.When...
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John Evans
AXA Insurance
11 years ago
Hi,
Thanks for your feedback – this is appreciated.
As the policy contract is between ourselves and the policyholder directly, only the policyholder has the authority to cancel the policy. I apologise for any inconvenience this may have caused.
My colleague, Suzanne, has been in touch to discuss your experience in more detail and I understand your query is now resolved however please don't hesitate to contact us further if needed.
0
Dela
Betrodd kund
Feefo-verifierat
11 years ago
Renewal insurance
Very good customer service, better deal than last years insurers !!
0
Dela
TC
Trusted Customer
Feefo-verifierat
Midlands.
11 years ago
Vad Trusted Customer sa om AXA Insurance:
Easy enough.
Easy enough to do my car insurance through the website, would recommend and cheap!
0
Dela
TC
Trusted Customer
Feefo-verifierat
Salford Manchester
11 years ago
Vad Trusted Customer sa om AXA Insurance:
Car insurance
Excellent and very helpful
0
Dela
Betrodd kund
Feefo-verifierat
11 years ago
travel insurance
The online service was fantastic and easy to use and as I was declaring existing medical conditions
0
Dela
Betrodd kund
Feefo-verifierat
11 years ago
axa insurance
quick easy an simple to insure with axa an you can add extras that suit instead of on phone feeling pressured
0
Dela
Betrodd kund
Feefo-verifierat
11 years ago
Home Contents Insurance
I checked Axa for my home contents insurance as I already insure my car with them and have been very happy with their service. The quote was very easy to complete and was also considerably cheaper...
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.