Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

Omdömen för AXA Insurance - Northern Ireland | Kundtjänstomdömen för https://www.feefo.com/reviews/axa-direct-northern-ireland | Feefo

Visar alla 30,858 omdömen

Trusted Customer

Feefo-verifierat

Northern Ireland

9 years ago

Vad Trusted Customer sa om AXA Insurance - Northern Ireland:

Excellent cover

Broke down twice over the winter and AXA free breakdown cover saved my bottom twice by getting me a tow truck to take my car to the destination I wanted without any charges!

Betrodd kund

Feefo-verifierat

9 years ago

Stress free

Very helpful, good advice and responded quickly to our claim!

Betrodd kund

Feefo-verifierat

9 years ago

No hazzle

It was very easy to renew my car insurance.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thank you for your feedback Lorna and your business.

Betrodd kund

Feefo-verifierat

9 years ago

decent value, not too greedy, easy online platform to use

easy to deal with. much better value than some local reseller/agents.

Trusted Customer

Feefo-verifierat

Enniskillen

9 years ago

Vad Trusted Customer sa om AXA Insurance - Northern Ireland:

Great value car insurance

Cheapest insurance online

Trusted Customer

Feefo-verifierat

9 years ago

Vad Trusted Customer sa om AXA Insurance - Northern Ireland:

very impressed and satisfied

Very helpful informative friendly service. Suzanne helped me and I was bery impressed by her customer service.

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for the lovely Lorraine. I'm delighted you enjoyed our local service.

Trusted Customer

Feefo-verifierat

Cookstown

9 years ago

Vad Trusted Customer sa om AXA Insurance - Northern Ireland:

Stressful day in trying to become a customer not sure it was worth it

I have been a customer since 2013 and rang about renewal to my local branch in magherafelt and got *Identifiable information removed by Feefo*. The service and manner of *Identifiable information...

Läs mer

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Susan and for taking the time to talk to me. Please accept my sincere apologies once again. I feel as disappointed as you must have felt when I read the level of service your received. Thank you for coming back to Axa. We really do value your business and I'm delighted you got speaking to a member of staff who looked after you properly.

Trusted Customer

Feefo-verifierat

Bangor

9 years ago

Vad Trusted Customer sa om AXA Insurance - Northern Ireland:

I was pleased with the service and the revised quotation.

My original quote for my car insurance was £340, however, when I called into the Bangor branch office, I got the quote reduced to £265, a saving of £75. It therefore pays to negotiate in person and...

Läs mer

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Janet. I'm delighted you renewed with us and value our local service.

Trusted Customer

Feefo-verifierat

Enniskillen

9 years ago

Vad Trusted Customer sa om AXA Insurance - Northern Ireland:

Very quick and easy to deal with

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Graham. I'm delighted you had a hassle free experience.

Betrodd kund

Feefo-verifierat

9 years ago

Good service and good price but website design flaw meant I had to ring up to get my cover after already inputting all my details online and then when on the phone I was told I had put down something...

Läs mer

Alison Boyd

AXA Insurance - Northern Ireland

9 years ago

Thanks for your feedback Fergal and for taking the time to talk to me today. I'm sorry we didn't meet your needs and as discussed I have arranged a refund of £15 but kept key cover on your policy. Again please accept my sincere apologies for this oversight.