Having suffered a dreadful problem with a recently bought house that was impossible to find during the survey, we had to claim for the extensive repairs through AXA.
What could have been an even...
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0
Dela
Betrodd kund
Feefo-verifierat
5 days ago
great service
0
Dela
WO
William Oprey
Feefo-verifierat
GBR
5 days ago
Vad William Oprey sa om AXA Insurance - Northern Ireland:
The cost is serious
Excellent service very helpful but the cost gives me concern
0
Dela
Betrodd kund
Feefo-verifierat
5 days ago
Satisfied
I’ve been a customer for about 20 years plus. I’m satisfied with the service to date
All of the costs have went up but I’ve stayed with them this year again for my car Insurance.
0
Dela
AJ
Arkadiusz Jaworski
Feefo-verifierat
GBR
5 days ago
Vad Arkadiusz Jaworski sa om AXA Insurance - Northern Ireland:
You asked for it!
Extremely poor service. After years of being a loyal customer you get nothing in return. Price gets increased all the time.
Sinead
AXA Insurance - Northern Ireland
5 days ago
Good Afternoon Arkadiusz
Thank you for your comment.
Unfortunately, there has been an increase in premiums across the insurance industry due to a number of reasons, including rising claims costs and a rise in the associated costs across the insurance industry this year which has had an impact on our premiums.
At AXA we try our best to minimise these increases, while still offering a great product to suit our customer’s needs.
We really appreciate your business and would like to thank you for your continued loyalty to AXA and for renewing your policy with us.
Kind Regards,
Sinead
Feefo Coordinator
0
Dela
EK
Emma Kerr
Feefo-verifierat
5 days ago
Vad Emma Kerr sa om AXA Insurance - Northern Ireland:
Disgraceful
My insurance was upped significantly with no reason. Very unhappy and disappointed.
Sinead
AXA Insurance - Northern Ireland
5 days ago
Good Afternoon Emma
Thank you for taking the time to leave your feedback.
We are sorry to hear you were disappointed with your renewal premium. I have had a look at your policy today, and I can confirm this is the best premium we are able to offer this year and it has decreased compared to last years premium.
Over 80% of our customers renew with us each year and we try our very best to offer them the most competitive cover and quotation. Our agents would always try and do the very best they can for you.
We really appreciate your custom and would like to take this opportunity to thank you for your loyalty to AXA and for renewing your policy with us.
Kind Regards,
Sinead
Feefo Coordinator
0
Dela
Betrodd kund
Feefo-verifierat
5 days ago
Very professional.
Staff were considerate and explained details well.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.