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Omdömen för AXA Commercial Lines and Personal Intermediary | Kundtjänstomdömen för https://www.feefo.com/reviews/axa-commercial-lines-and-personal-intermediary | Feefo

Visar alla 4,735 omdömen

Mr Ikram Ahmed

Nelson

9 months ago

Köpdatum: 01/11/2024

Vad Mr Ikram Ahmed sa om AXA Commercial Lines and Personal Intermediary:

Being told I’m insured and then going into small print

Been insured for over 8-9 years to be told I wouldn’t get paid out because of the condition of the property when I have actually tried to claim for an issue with regards to the tenant. Through no...

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Rose

AXA Commercial Lines and Personal Intermediary

9 months ago

Thank you for taking the time to provide feedback. I have passed your comments on to the team and they will be in contact with you shortly to discuss further. Thanks, Rose - the Claims Team.

Se fullständigt kundomdöme

Mr David Rothery

York

9 months ago

Köpdatum: 24/10/2024

Vad Mr David Rothery sa om AXA Commercial Lines and Personal Intermediary:

Understanding and helpful

It was the first time I’ve ever had to claim due to unfortunately having a motor home stolen. The ordeal was bad enough as it was but whilst dealing with a Mrs Jonelle Cox from AXA , I was dealt with...

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Rose

AXA Commercial Lines and Personal Intermediary

9 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Rose - Claims Team

Se fullständigt kundomdöme

Betrodd kund

9 months ago

Köpdatum: 24/10/2024

They were very helpful deal with the problem very fast thanks to them

Rose

AXA Commercial Lines and Personal Intermediary

9 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Rose - Claims Team

Se fullständigt kundomdöme

Betrodd kund

9 months ago

Köpdatum: 18/10/2024

Rubbish service! No one seems to know what's going on.

One person put the phone down on me and another seemed reluctant to deal with my call. Eventually, I had a response saying you don't deal with my broker (Lloyds insurance). What a waste of my time...

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Paul

AXA Commercial Lines and Personal Intermediary

9 months ago

Dear Sirs Thankyou for taking the time to comment. I have passed your feedback to the relevant team and they will be in touch with you in due course. Kind Regards Paul Claims Team

Se fullständigt kundomdöme

Betrodd kund

10 months ago

Köpdatum: 17/10/2024

I feel it is rubbish. AXA is looking for a reason to decline a claim

Rose

AXA Commercial Lines and Personal Intermediary

10 months ago

Thank you for your feedback. I have passed your comments to the relevant team who will be in touch in due course.

Se fullständigt kundomdöme

Betrodd kund

10 months ago

Köpdatum: 10/10/2024

Top Notch

Great service and will continue to use AXA in the future, thay have been very helpful and easy to deal with

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Will Robinson

Northwich

10 months ago

Köpdatum: 25/09/2024

Vad Will Robinson sa om AXA Commercial Lines and Personal Intermediary:

Excellent company and made claiming easy for me too marks

They were very professional and very fast in paying out and didn’t make it difficult at all to claim. I would not hesitate to use them again and recommend to others. The people who took my calls were...

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Rose

AXA Commercial Lines and Personal Intermediary

10 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Rose - Claims Team

Se fullständigt kundomdöme

Betrodd kund

11 months ago

Köpdatum: 11/09/2024

Poor service, comms and feedback throughout

Convoluted process. Had to speak to about 5 different people in different parts of the process. Progress reports non-existent and took 4 weeks before the equipment was declared suitable for repair. ...

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Rose

AXA Commercial Lines and Personal Intermediary

11 months ago

Thank you for taking the time to provide feedback. I have passed your comments on to the team and they will be in contact with you shortly to discuss further. Thanks, Rose - the Claims Team.

Se fullständigt kundomdöme

Betrodd kund

11 months ago

Köpdatum: 06/09/2024

Very helpful in reolving my issue quickly.

Rose

AXA Commercial Lines and Personal Intermediary

11 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Rose - Claims Team

Se fullständigt kundomdöme

Betrodd kund

11 months ago

Köpdatum: 30/08/2024

Efficient service

Paul Sanderson

AXA Commercial Lines and Personal Intermediary

11 months ago

Thank you for taking the time to provide this feedback - this is greatly appreciated. Your comments will be passed to the relevant team. Kind regards, Paul - Claims Team

Se fullständigt kundomdöme

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Om AXA Commercial Lines and Personal Intermediary

AXA Insurance underwrites a wide range of general insurance products, mostly in the intermediated market, where we specialise in Personal and Commercial Lines. We also underwrite products for some of the UK's leading brands. AXA Commercial Lines and Personal Intermediary is part of AXA Insurance UK plc, which belongs to the AXA group of companies.

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47 Mark Lane, London, Greater London, EC3R7QQ, United Kingdom

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