Products are great, smell amazing. All items ordered arrived on time and well packaged
Köpdatum: 22/05/2026
0
Dela
DO
douglas
Feefo-verifierat
GBR
3 months ago
Vad douglas sa om ARRAN - Sense of Scotland:
Really don’t like their website and order process. After amassing some points I get to the end after entering my payment details to find that the points saved have been cancelled, time lapse.
Hailey
ARRAN - Sense of Scotland
3 months ago
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you found the ordering process frustrating.
We would be keen to understand a little more about what happened. Having reviewed your loyalty account, we can see that two reward vouchers have been redeemed, but we aren't able to see any points that have been cancelled.
If you could please contact us at info@arran.com with some additional details, we'd be more than happy to look into this further for you and clarify what may have occurred. Our team will do their best to assist and answer any questions you may have.
Kind regards
The ARRAN Sense of Scotland Team
DO
douglas
3 months ago
That’s my point or were my points. Second time you’ve done it.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.