Vad Trusted Customer sa om ARRAN - Sense of Scotland:
Sympathetic and efficient response to consumer problem
Köpdatum: 04/05/2020
0
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Trusted Customer
Feefo-verifierat
Clydebank
6 years ago
Vad Trusted Customer sa om ARRAN - Sense of Scotland:
I was extremely pleased with my purchase.I must take my hat off to your company under the current climate with covid 19 i received my items quickly too many thanks to all your staff for achieving...
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Produktomdömen
Köpdatum: 05/05/2020
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om ARRAN - Sense of Scotland:
Thank you for taking the time to leave a review.
I'm sorry to hear you thought your After the Rain Discovery Set was marked, I'll ensure your feedback is passed on to our Design team for future consideration.
A stone effect is an intentional part of the brand design on all of our gift sets, and has been printed in this way to reflect the natural beauty of our Island home.
We sincerely hope this doesn’t deter you from shopping with us in future, thank you for your continued support of our business at this time.
ARRAN Sense of Scotland Team
Thank you for taking the time to leave a review.
Please accept our sincere apologies that your order was delivered to the incorrect address, our customer services team have forwarded this feedback onto our Parcelforce account manager, as this is not the level of service we expect our customers to receive.
We're sorry for any inconveince this has caused.Thank you for your continued support of our business at this time.
ARRAN Sense of Scotland Team
Betrodd kund
6 years ago
Many thanks.Great product.
Produktomdömen
Köpdatum: 03/05/2020
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Betrodd kund
Feefo-verifierat
6 years ago
Ordered products on 4th May and it’s now 12th and not delivered
Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review.
I can only apologise for the delay in receiving your items. We're experiencing an unprecedented demand in orders at the moment and working with a reduced dispatch team to allow us to implement safe, social distancing procedures within our warehouse. I have checked the tracking on your order and can delivery was attempted this morning.
Again please accept our apologies for the inconvenience caused.
ARRAN Sense of Scotland Team
Produktomdömen
Köpdatum: 04/05/2020
0
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om ARRAN - Sense of Scotland:
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.