Vad Trusted Customer sa om ARRAN - Sense of Scotland:
Lovely ides for a Birthday gift, I like the look & smell and may buy one for myself at some point!. Arrived quickly & well packaged.
Not yet received by recipient but feel sure they will like it.
Good service . Didn't have to wait too long for my purchase
Produktomdömen
Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review. We always value the feedback and opinions of our customers so I will forward on your feedback to our production team, as we continue to strive to improve our formulations.Thank you for your continued support of our business at this time. ARRAN Sense of Scotland Team
Köpdatum: 31/05/2020
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om ARRAN - Sense of Scotland:
Quick and efficient service
Produktomdömen
Köpdatum: 02/06/2020
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
excellent service. web site,ordering and checkout simple and well designed ...ive only started buying on line so was a little apprehensive. delivery was speedy and products well packaged . thank you.
Website could have been clearer with delivery delays, a friends birthday present was late and had to be collected at post office due to incorrect delivery dates. With a luxury brand I expect better...
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Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review. I can only apologise for the delay in receiving your items. We're experiencing an unprecedented demand in orders at the moment and working with a reduced dispatch team to allow us to implement safe, social distancing procedures within our warehouse. We have increased our delivery timescales to 3-5 working days to provide a close delivery estimate to account for any delays in our current dispatch, we've updated our website now to make sure this information is more prominent and I have passed your feedback onto our customer services team.Again please accept our apologies for the inconvenience caused. ARRAN Sense of Scotland Team
They sent items promptly and I was able to track them easily.
Produktomdömen
Köpdatum: 05/06/2020
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om ARRAN - Sense of Scotland:
Goods still not delivered but cost charged. You can improve your service by delivering goods. Please deliver my After the Rain Shower Gel as soon as possible. Thank you
Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for taking the time to leave a review.
I can only apologise for the delay in receiving your items. We're experiencing an unprecedented demand in orders at the moment and working with a reduced dispatch team to allow us to implement safe, social distancing procedures within our warehouse. I have checked the tracking on your order and delivery of you After the Rain Shower Gel was attempted last Monday (8th June). Your parcel is currently at your local post office for collection. If you need any further information regarding this please email our Customer Services team directly at info@arran.com.
Please accept our apologies for the inconvenience caused. ARRAN Sense of Scotland Team
TC
Trusted Customer
6 years ago
No effort made to deliver this product. My husband is extremely vulnerable and has instructions from GOV and NHS to stay indoors and be isolated so we are always in. It also means we cannot go out to pick up goods without breaking the law. If you cannot deliver my shower gel please cancel order and refund my payment of £14.45. Thank you.
Arran Sense of Scotland
ARRAN - Sense of Scotland
6 years ago
Thank you for coming back to me. I completely understand. I have passed over your details to our customer services team to investigate this further for you and speak to Parcelforce regarding re-delivery. A member of our customer services team will be in touch with you shortly.
ARRAN Sense of Scotland Team
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.