Aluminium Warehouse är inte längre en aktiv Feefo-kund
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TC
Trusted Customer
9 years ago
Vad Trusted Customer sa om Aluminium Warehouse:
Very poor service. Consistently fails to meet delivery (even on the 2-5 day delivery promise). Very disapointing
sales
Aluminium Warehouse
9 years ago
Paul,
Thank you for taking the time to leave feedback in regards to your recent experience with us.
I have looked into this for you and it appears that we dispatched your order ONE business day after you placed it. Once we learnt that you hadn't received delivery we resent it to you.
We sent your order TWICE in 4 days. I have also looked into your account and this is your first order.
There are other people who have accounts with us working at your company but even looking into those accounts, it seems that generally the order have been dispatched within 2 days of the order being placed.
We hope that any failures of a third party courier service aren't taken into account when placing any future orders with us and that you accept our apologies on their behalf.
Regards
Aluminium Warehouse
TC
Trusted Customer
9 years ago
I am told by 2 colleagues here that your deliveries have been consistently late.
ALSO, when your colleague called me to say that you could not supply 5m lengths and send 4m lengths instead (this having confirmed 5m lengths were in stock), I was assured that I would receive delivery next day (This Tuesday 5th).
If your 3rd party courier is letting you down, surely that’s a good reason to change the supplier (rather than use them as an excuse).
PS Still not received the order which was guaranteed am today after we called for the 3rd time to chase.
Even more disappointed !!!
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Dela
TC
Trusted Customer
9 years ago
Vad Trusted Customer sa om Aluminium Warehouse:
Very good all round spot on
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Dela
TC
Trusted Customer
9 years ago
Vad Trusted Customer sa om Aluminium Warehouse:
Great service from Aluminium Warehouse
After my order was place I received it within 48 hours. It was very well packed in heavy duty tubing.
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Dela
TC
Trusted Customer
9 years ago
Vad Trusted Customer sa om Aluminium Warehouse:
Poor service
This is the second time items were missing from my order. Only half the connector was sent and I had to phone up to get it. Last time parts of castors were missing. You need to get your act together...
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Dela
TC
Trusted Customer
9 years ago
Vad Trusted Customer sa om Aluminium Warehouse:
Perfect
Good price, fast delivery and quality item.
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Dela
TC
Trusted Customer
Fleet
9 years ago
Vad Trusted Customer sa om Aluminium Warehouse:
Great aluminium all round!
Excellent quality, price & delivery. Not for very small domestic users (due to delivery charge), but bundle your orders and it's the best place to buy aluminium extrusion & plate.
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Dela
TC
Trusted Customer
Leeds W Yorks
9 years ago
Vad Trusted Customer sa om Aluminium Warehouse:
I got exactly what I ordered double quick time
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Dela
TC
Trusted Customer
Hailsham, East Sussex
9 years ago
Vad Trusted Customer sa om Aluminium Warehouse:
MEETS ALL YOUR ALUMINIUM REQUIREMENTS - EFFICIENTLY
I have not had any experience in ordering 'metal' before, so went on many sites to seek out Aluminium Angle for a job I have be doing at my home. I came across Aluminium Warehouse site and saw that...
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0
Dela
TC
Trusted Customer
Anglesey
9 years ago
Vad Trusted Customer sa om Aluminium Warehouse:
Excellent company to deal with.
Very good response and delivery, although a minor point, I sometimes have a problem paying via the web site.
Specialist supplier of Aluminium from Aluminium Sheets to Aluminium Tubes. We have over 5000 products, many special offers and fast delivery available!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Specialist supplier of Aluminium from Aluminium Sheets to Aluminium Tubes. We have over 5000 products, many special offers and fast delivery available!
Thank you for taking the time to leave feedback in regards to your recent experience with us.
I have looked into this for you and it appears that we dispatched your order ONE business day after you placed it. Once we learnt that you hadn't received delivery we resent it to you.
We sent your order TWICE in 4 days. I have also looked into your account and this is your first order.
There are other people who have accounts with us working at your company but even looking into those accounts, it seems that generally the order have been dispatched within 2 days of the order being placed.
We hope that any failures of a third party courier service aren't taken into account when placing any future orders with us and that you accept our apologies on their behalf.
Regards
Aluminium Warehouse