Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
Betrodd kund
Feefo-verifierat
5 years ago
Fantastic place!
Easy to navigate and book! Big well to them in difficult times
0
Dela
MW
Mr Wheatley
Feefo-verifierat
Redcar
5 years ago
Vad Mr Wheatley sa om Alton Towers Holidays:
A very enjoyable visit
Check in process was efficient and covid friendly. All staff members we had contact with were all very polite and helpful. Overall we had a great experience both in the hotel and the theme park....
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0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Good booking process
Booking was easy and easy to do online
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Great
Straightforward . The agent was knowledgeable and gave me confidence booking.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Rebooking easy due to covid cancellations
Easy, break got cancelled due to covid, voucher issued immediately allowing me to rebook a later date . Didnt have to ring up and speak to anyone . I know it will get cancelled again out of alton...
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0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Change option needed online
Easy to get hold of customer service when I needed to change the booking - marked down due to not having the option to do this online at my leisure
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Bad Experience
- there was a pipe missing from the bathroom sink, water just poured on to the floor, had to use a bucket, staff weren't interested when mentioned at check out
- for an expensive hotel the...
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0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Fine
Worked well, although it was unclear that All the activities associated with an overnight stay are to be taken on the day of arrival (e.g. swimming could just have easily been taken day of departure).
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Bad covid cleanliness
Disappointed with the cleanliness of the room especially as this should be a main priority during a pandemic. Very dusty. The bedding was very tired and stained. No bottom sheet just a mattress...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
