Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
Betrodd kund
Feefo-verifierat
5 years ago
Clearly laidout website and easy to understand. Booking system allows user to navigate to the right area and ensure you get exactly what you want.
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Hotel booking is easy, the restaurants not so much
Hotel/ticket booking was easy. However, it is apparently not possible to make the mandatory restaurant bookings for the dates I'm going at this time.
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Dela
MK
Mrs Kelly
Feefo-verifierat
5 years ago
Vad Mrs Kelly sa om Alton Towers Holidays:
I enjoyed the stay and I felt that they had obviously worked on getting the right people in the right roles and customer service. Only one person disappointed but I suspect it wasn't intentional.
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Dela
Betrodd kund
Feefo-verifierat
5 years ago
This was bought for my daughter’s Christmas gift. An email confirmation( in my name) was all I received as no card / voucher was available to be sent out. All seems only to be looked at...
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MW
Mrs Williams
Feefo-verifierat
5 years ago
Vad Mrs Williams sa om Alton Towers Holidays:
Bait and switch
Really disappointed. Between selecting my break and booking it prices went up £60. You're not a ****** airline so the live booking excuse is ridiculous. I spent 30 minutes on the phone and there was...
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MT
Mrs Taylor
Feefo-verifierat
5 years ago
Vad Mrs Taylor sa om Alton Towers Holidays:
Tried booking breakfast & dinner but online booking tool not showing any availability until Feb 2021. No option as part of booking to select which day as park of our festive break we wish to go into...
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Betrodd kund
Feefo-verifierat
5 years ago
Great service
Brilliant service today, representative was super knowledgeable and patient and went out of her way to help - excited now to actually go!
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Dela
MT
Mr Turner
Feefo-verifierat
5 years ago
Vad Mr Turner sa om Alton Towers Holidays:
Very good
Well layed out, easy and clear purchase, instructions on tickets/booking very clear
0
Dela
MJ
Mr Jones
Feefo-verifierat
5 years ago
Vad Mr Jones sa om Alton Towers Holidays:
Very easy via the website.
Very easy booking process via the website 😊
0
Dela
MF
Mrs Fordham
Feefo-verifierat
5 years ago
Vad Mrs Fordham sa om Alton Towers Holidays:
Brilliant customer service
Excellent customer service.
Lovely lady.
Answered all my questions.
Found me a replacement holiday for the same price. Just what I wanted.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
