Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
Betrodd kund
Feefo-verifierat
5 years ago
Poor service!
0
Dela
MB
Mrs Baker
Feefo-verifierat
5 years ago
Vad Mrs Baker sa om Alton Towers Holidays:
Easy to book, all room options and prices clearly available
Booked with ease. Very straight forward. I used a voucher which I was able to enter at the checkout without any issues
0
Dela
MJ
Mrs Jones
Feefo-verifierat
5 years ago
Vad Mrs Jones sa om Alton Towers Holidays:
Customer service
I had trouble booking some parts of the Santa sleepover short break but after contacting the customer service they were more than helpful and as promised they did get back to me a few days later....
Läs mer
0
Dela
SH
Sheeplady
Feefo-verifierat
Nottinghamshire
5 years ago
Vad Sheeplady sa om Alton Towers Holidays:
Give em a call
When I phoned them, they sorted out in five minutes what I’d been struggling over online for ages (I had quite a large party & a complicated booking) very friendly and helpful & listened to what I...
Läs mer
0
Dela
MH
Mr Himmens
Feefo-verifierat
5 years ago
Vad Mr Himmens sa om Alton Towers Holidays:
website improvement
The booking on the website only works on 'big sur' when extended to fill the whole page. This seems strange. More photo's of rooms and amenities would be good.
0
Dela
MP
Mr Phillipson
Feefo-verifierat
Cheshunt
5 years ago
Vad Mr Phillipson sa om Alton Towers Holidays:
Why all of a sudden do you have to book the park tickets separately? Surely the main reason for booking the hotel on site is to go to the park....
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Disappointed
There were a number of elements required for my booking, however, when I booked there was no option to tell me the availability of these elements, meaning I paid for my stay then found out that lots...
Läs mer
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Family weekend
Need more photos of the rooms in the different hotels.
After booking you are told you need to book a time slot for breakfast but no slots were available to book.
It’s cheaper to book the theme park...
Läs mer
0
Dela
MS
Mr Saunders
Feefo-verifierat
Billingham
5 years ago
Vad Mr Saunders sa om Alton Towers Holidays:
Polite professional very helpful great customer service
0
Dela
MC
Mr Coombes
Feefo-verifierat
Kettering
5 years ago
Vad Mr Coombes sa om Alton Towers Holidays:
Great Booking Line Team
I did have trouble booking online due to the nature of my Enquiry. However, I got straight through to such a friendly member of the team on the telephone, who dealt with all my requests to get me...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
