Alton Towers Holidays är inte längre en aktiv Feefo-kund
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MS
Mrs Short
Feefo-verifierat
Broughty Ferry
5 years ago
Vad Mrs Short sa om Alton Towers Holidays:
Great service, long phone queue
Once I eventually got through on the phone, the service adviser was very helpful.
0
Dela
MT
Mrs Turner
Feefo-verifierat
5 years ago
Vad Mrs Turner sa om Alton Towers Holidays:
Easy to navigate the website. Straight forward booing process.
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Dela
MJ
Miss Johnson
Feefo-verifierat
5 years ago
Vad Miss Johnson sa om Alton Towers Holidays:
Really simple
Really easy to book the hotel and add the park tickets. You can pick which days you have the park tickets
0
Dela
ML
Mr Lilburn
Feefo-verifierat
Northern Ireland
5 years ago
Vad Mr Lilburn sa om Alton Towers Holidays:
Great Customer Service team.
Online booking wasn't working so I called the phone line and had a lovely lady take my booking for a two night stay at Alton Towers. Talked me through options and helped me even change my mind on...
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Dela
MT
Mrs Theobald
Feefo-verifierat
5 years ago
Vad Mrs Theobald sa om Alton Towers Holidays:
Great call center staff, but disappointed at the website info
Staff on the phone were so helpful and friendly, but we booked the waterpark hotel and read on the website that we’d have all day access to the waterpark with our tickets.....only to find out two...
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0
Dela
MD
Mrs Dobson
Feefo-verifierat
5 years ago
Vad Mrs Dobson sa om Alton Towers Holidays:
Triple the price
The booking service has been easy to use however my frustration lies with the price change. We booked our stay before lockdown and it included breakfast and entry into splash landings for the day....
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Dela
Betrodd kund
Feefo-verifierat
5 years ago
Very easy to navigate booking service
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Really helpful
Clear and helpful. Was able to resolve the issues.
0
Dela
MT
Ms Turner
Feefo-verifierat
5 years ago
Vad Ms Turner sa om Alton Towers Holidays:
Very polite and helpful
Very helpful and polite staff
0
Dela
MB
Miss Brice
Feefo-verifierat
5 years ago
Vad Miss Brice sa om Alton Towers Holidays:
Unable to book restaurant
The booking process was fairly straightforward, however when I tried to book the rollercoaster restaurant for any night we were staying it was coming back as fully booked. This was very disappointing...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
