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Alton Towers Holidays Omdömen

http://www.altontowersholidays.com

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omdömen under det senaste året

Visar alla 15,891 omdömen

MR

Mrs Ren

Feefo-verifierat

North west

5 years ago

Vad Mrs Ren sa om Alton Towers Holidays:

Clear and concise pricing and booking

Quick and easy to navigate

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Betrodd kund

Feefo-verifierat

5 years ago

Easy to book.

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MM

Mrs Miller

Feefo-verifierat

5 years ago

Vad Mrs Miller sa om Alton Towers Holidays:

Easy booking but not for carers

General booking is fine but it doesn’t give you the option to add a cater ticket but I know it can be done over the phone so I will call but as said generally ok

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MP

Mrs Puttock

Feefo-verifierat

5 years ago

Vad Mrs Puttock sa om Alton Towers Holidays:

Ok

3 call handler great but 3rd time lucky. The First Lady cancelled my whole booking and gave me the wrong advise, I should have just received a voucher code back to rebook another date and instead...

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Mr Slauzgalvis

Feefo-verifierat

5 years ago

Vad Mr Slauzgalvis sa om Alton Towers Holidays:

So far recived a very good customer service. Can't wait for upcoming break

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Mr Horne

Feefo-verifierat

5 years ago

Vad Mr Horne sa om Alton Towers Holidays:

Booking & cancellation fee

Fairly straight forward to book online. Disappointing that Merlin Breaks have significantly increased the cancellation fee compared to pre covid lockdowns, this is using covid as an excuse to take...

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MP

Mrs Prior

Feefo-verifierat

5 years ago

Vad Mrs Prior sa om Alton Towers Holidays:

Easy to find accommodation required and booked within 10 minutes. Would like to see more pictures though to show the children

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Betrodd kund

Feefo-verifierat

5 years ago

Simple and easy

Easy to navigate round the website, booking system was quick, clear and easy to do. There is plenty of information on the site which answered most of the questions I had. There is also already...

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MF

Ms Farrell

Feefo-verifierat

5 years ago

Vad Ms Farrell sa om Alton Towers Holidays:

Not very helpful at all

Need to appreciate that cancelled bookings due to covid is not customers fault and they shouldn't be penalised financially for it, they had me pay extra to move my booking and I had to cancel the...

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MD

Mrs Davis

Feefo-verifierat

5 years ago

Vad Mrs Davis sa om Alton Towers Holidays:

Easy process

It was a straight forward process without too many steps. Information was mostly easy to find on the website, such as Covid Postponement, parking, facilities, restaurants etc. It would be helpful if...

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