Alton Towers Holidays är inte längre en aktiv Feefo-kund
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MW
Miss Wilkinson
Feefo-verifierat
4 years ago
Vad Miss Wilkinson sa om Alton Towers Holidays:
Amazing customer service
The man who I spoke to helped us so much and was patient, thorough and brilliant at his job.
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
Really easy to book
Really easy to book online. Descriptions of treehouses useful as an adults only party, and some were rated as more suitable for this. I am so looking forward to our break, it looks fab :)
0
Dela
Betrodd kund
Feefo-verifierat
4 years ago
First attempt to pay for hotel and day tickets to the park - I was informed payment did not go through and I was provided with a number to ring.
Phoned and phoned and phoned - no answer.
Went back...
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0
Dela
MT
Miss Taylor
Feefo-verifierat
4 years ago
Vad Miss Taylor sa om Alton Towers Holidays:
Very easy booking
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Bad and difficult for non standard options.
Would give 0 if possible. Reasons:
1. Long wait on / for help line
2. website didn't offer enough options to plan my visit.
3. Phone help entered the wrong details.
4. Didn't receive e vouchers for...
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0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Booking service 4*let’s make it a 5 next time 👍🏻
Would of rated a 5 but found the system to book windmill restaurant breakfast quite tedious as have to input the details each time. We are regular visitors and would recommend the booking service as...
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0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Great booking system for hotel and restaurants, we can’t wait to stay at the hotel , our children love the hotels
0
Dela
MW
Mr Wilson
Feefo-verifierat
5 years ago
Vad Mr Wilson sa om Alton Towers Holidays:
Very easy to book both accommodation and restaurants
Very easy to book, both accommodations and restaurants
0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
It’s a bit too busy in terms of too much going on but not enough detail about what you’re actually purchasing. But it was easy to use. I specifically wanted to book the stargazing pods and I would...
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0
Dela
Betrodd kund
Feefo-verifierat
5 years ago
Improvements to be made
Whilst it is a straight forward system, I wish they would offer monthly calendar views. It’s tiresome checking dates and having to keep changing them if you have a specific room request.
Ideally...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
