Alton Towers Holidays är inte längre en aktiv Feefo-kund
Visar alla 15,891 omdömen
Betrodd kund
Feefo-verifierat
6 years ago
5 star short breaks service
I called the short breaks team and it couldn’t have been easier. I spoke with a gentleman named Rob who was a delight to chat to and I felt very taken care of.
Thanks again,
Kenneth
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Dela
Betrodd kund
Feefo-verifierat
6 years ago
This is our 5th year to attend and it is brilliant but very disappointed that not everyone attending can have the breakfast with Santa experiance were paying the same but missing out on something the...
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0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Website not good for booking. Staff on the phone were helpful
The website does not have the technology to apply a Merlin pass discount, nor can it supply tickets to members of my group who don’t have a pass of their own
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Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Simple to follow instructions making the booking process quick.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Staff were extremely helpful even when I mixed my dates up, they emailed me to say someone would call that evening and they did;) they lady who called was lovely and resorted by booking
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
complicated
comparing prices of different options nigh on impossible without starting a new booking.
0
Dela
Betrodd kund
Feefo-verifierat
6 years ago
Easy to use
Very easy to use the website for booking and adding in all the extras
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
I first spoke on the phone for a quote and the staff member was friendly and very helpful. I eventually booked the trip online and the process was easy to navigate .all round excellent service
0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Poor online, good on phone
I never received a booking reference, i had to ring up from Ireland, was told it would be in my junk mail or spam, the girl on the phone was lovely, and she had to send the reference to my partners e...
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0
Dela
TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
I went to book my stay last night around 9.30pm your site kept throwing me out so once I got home I used another device to book and annoyingly the price had gone up by over £30. I booked anyway but...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
