Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Excellent, can't wait to come back
Really easy to book online. Accommodation is lovely and clean and really comfortable. Plenty of breakfast again restaurant is clean.
The only let down is if you book splash landings you still have to...
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Excellent customer service
Lovely lady on the other end of the phone, brilliant customer service
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Betrodd kund
Feefo-verifierat
6 years ago
I received a personal reply to my booking query from Olivia in customer care. She gave me a direct phone no to help, though due to my circumstances I then booked with the passholder hub as phone line...
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Betrodd kund
Feefo-verifierat
6 years ago
A straightforward booking experience
I would definitely recommend and book again.
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Hard work and uses bait and switch marketing
Found the website very confusing to use, was hard to find the information I wanted and spent ages trying to find out what you get included in your stay. Was shocked to find that staying in splash...
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Betrodd kund
Feefo-verifierat
6 years ago
It was so easy to use and was done in minutes
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Worth staying the night for 2 days at the park
Quick and easy to book , only thing is when staying at the hotel you should be able to select what day you want to do the golf during your stay
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Trusted Customer
Feefo-verifierat
Wigan
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Family trip
Friendly helpful staff . Took a while to answer . Know a lot about the eara .
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Betrodd kund
Feefo-verifierat
6 years ago
Bit confusing...
Bit confusing - tried to book via 'short break' but said it was full, but on the actual hotel, all available
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Betrodd kund
Feefo-verifierat
6 years ago
Difficult to book restaurants
I found the room booking very simple, but onky when I read the small print did I notice it saying you had to book your breakfast time slot and evening restaurant spaces. I feel this is quite...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
