Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Good customer service
Most information was easy to find however I had difficulty finding the waterpark tickets, despite this being the second time of using the website. I also had difficulty with booking breakfast, and am...
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TC
Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Website so complicated it's not worth it.Go to center parks.
The website is very complicated in terms of finding information on what's included and what isn't and the prices. Too many add ons. Had to call to get basic information, operator was also confused...
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Betrodd kund
Feefo-verifierat
6 years ago
it crashed twice. Wasn't clear enough that my park tickets were not included. And when I tried to call to speak to someone, the automated service told me to go onto the website... and perhaps I am...
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Trusted Customer
Feefo-verifierat
Glasgow
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
not easy to understand
It’s not clear when u are booking that u don’t have access to the water park even although u are going to be staying in the splash landing hotel- that said it could offer u the chance to book and add...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy to book, only negative is I booked the dungeons but didn’t get an option of which day to use which means we are now rushing to get there in time
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Betrodd kund
Feefo-verifierat
6 years ago
Uppladdade medier
Visa alla medier (5)
Site needs reviewing
Frustrating
I wanted to book to take my four children away. As the oldest is 16 and youngest 5 we thought AT resort would keep everyone happy.
There are rooms for 6 available, but when you try and...
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Trusted Customer
Feefo-verifierat
Dudley
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Scarefest
So easy to book our little break for scarefest
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Betrodd kund
Feefo-verifierat
6 years ago
Excellent service
I booked the wrong date. I called and spoke to a very helpful person who sorted it out very quickly and efficiently.
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Betrodd kund
Feefo-verifierat
6 years ago
Great friendly service
Paris, the man I spoke to, couldn’t have been more helpful, pleasant to deal with. Booked everything efficiently and emails sent confirming immediately. I also booked our meals in the hotels with him...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
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Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
