Alton Towers Holidays är inte längre en aktiv Feefo-kund
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Betrodd kund
Feefo-verifierat
6 years ago
Cluttered erratic website
Tel lady excellent (I had to call to confirm booking,) but website truly awful with “ book now“ tabs appearing everywhere and blocking hotel info.Other extraneous boxes appearing all over the...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great customer service!
I initially tried to book online but it came up as a problem and the package wasn’t available anymore. I called the number the next day and spoke to a lovely girl (annoyingly I didn’t get her name)...
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Betrodd kund
Feefo-verifierat
6 years ago
Simple and clear.
It set out clearly the costs of the different hotels and room combinations. the site also worked quickly so it was no hassle to try other combinations of dates. Would have been useful to have a bit...
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy enough
I couldn't review the actual details from the booking email and don't know how to get this - otherwise would have been a 5*
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Trusted Customer
Feefo-verifierat
Swanage
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Great service
The phone was answered quickly,the operater I dealt with was a girl called Abbey who was very pleasant,and was very helpful in all aspects of booking my break at Alton towers.
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Trusted Customer
Feefo-verifierat
Southampton
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Excellent service
Excellent value and when i talked to the staff on the helpline number they were fantastic
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Betrodd kund
Feefo-verifierat
6 years ago
Booking issues
I struggled to book online took me 3 attempts and a phone call to be be told by a recorded voice to book online.
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
Easy to use website
Very easy to use website with lots of visuals for each room.
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Betrodd kund
Feefo-verifierat
6 years ago
Fantastic prices, for a fantastic getaway
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Trusted Customer
Feefo-verifierat
6 years ago
Vad Trusted Customer sa om Alton Towers Holidays:
The booking process is very user friendly. It is helpful to be able to book a breakfast slot in advance
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
